Corporate Training for Teams

Performance Management

STL, Nationwide
1 day
1 day
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Performance Management

STL courses

  • At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.

What to expect

  • 24 months post training support included .
  • Tailored and bespoke programme options .
  • Our experienced training and logistics team in the last 23 years have assisted 205,500 people .
  • Over 14,089 organisations trained .
  • We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
  • Delivery UK wide and international (75+ countries delivered) .

Suitability - Who should attend?

This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.

Training Course Content

Role of performance management

How performance can be managed
Roles and responsibilities
Performance Improvement
Discovering what motivates performance

The Performance Review

The Appraisal vs the Performance Review
Agreeing practical and meaningful objectives
Monitoring performance
Creating development opportunities
Giving and receiving clear and confident feedback
Determining further action

Tackling challenges

Determine the causes of under-performance.
Dealing with bias
Constructive and assertive resolution of disagreements

Essential skills

Active listening
Assertive communication
Objective setting

Taking things forward

Action planning


Prices on application. Contact us for quote.

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1 Northey Street, 2nd Floor, CA House
E14 8BT London


Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...

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