Course description
Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it.
It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to ‘hold up the mirror’ to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly.
Upcoming start dates
Suitability - Who should attend?
Outcome / Qualification etc.
- Analyse the constituents of a ‘high performing’ team
- Apply essential influencing techniques
- Use a range of communication techniques to support effective teamwork
- Create and articulate team vision
- Generate common values
- Assess team effectiveness and take/recommend the appropriate actions
- Make more efficient use of team time
- Understand and agree on techniques to manage conflict
- Define and implement team meeting protocols that will facilitate team effectiveness
- Use the Prime Focus model to create the environment and framework for a high performing team
- Draft your team strategy to take them to the next level
Training Course Content
Day 1
1 Welcome and introduction
- Participants are welcomed to the programme and invited to share their personal objectives and people challenges
- Participants are given an action plan template to complete throughout the workshop
2 Your team
- The concept of ‘positive intention’
- The difference between a team and a high performing team
- Assess your team effectiveness
- What is your ‘interference’?
3 The team environment
- Setting the scene
- Building rapport
- Active listening
- Team goals and role profiling
4 Your style
- Tuckman model of team stages – how do you manage each stage?
- Team standards and goals
- Your team vision
5 Effective team meetings
- Influencing in team meetings
- How to make them interesting and relevant
- The pure role of the chair
Day 2
1 Effective communication techniques
- Giving and receiving feedback
- Your communication style
- How to adapt, pace and lead to build rapport
- The Mehrabian theory of communication
2 How to manage conflict
- What is conflict?
- What is your default conflict approach?
- Tools and tips for managing conflict
- Practice sessions
3 Team skills
- Undertake a team skills analysis
- Types of team member
- Motivating team members
- Reframing situations
4 Setting your strategy
- Seeing the bigger picture
- The Prime Focus Model
- Your strategy for success
- Articulating your strategy
- Action plans revisited
Course delivery details
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The In-House Training Company
We offer top-quality in-house training, in a wide range of subjects, at sensible prices. All of our programmes are delivered by independent subject specialists who also have outstanding training skills. We have rigorous standards and only work with the very...