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7 Key Skills PA Management Programme - The Assertive & Influential PA Masterclass

Global PA Training Academy
Course summary
Length: 7 hours
Price: 450 GBP
Language: English
Location: London - City
Next available date: 23/11/2017 09:00 - London - City

Course Description

The Global PA Training Academy 7 Key Skills PA Management Programme consists of three 1 day sessions, which can be taken over a year. The programme is accredited by the ILM (part of City and Guilds) and approved by Birkbeck. It has been designed to meet the demand for a programme that increases the confidence and abilities of Executive Assistants & Personal Assistants at work and develops them both professionally and personally. The 7 Key Skills Programme is a blueprint for the modern role to enable Executive Assistants & Personal Assistants on the programme to measure their capabilities, strengths and weaknesses against each of the 7 Key Skills and through assessment, feedback, engagement in class and reflection on learning the Assistants find growth, awareness and naturally upskill their talents and abilities. The Global PA Association are global leaders in the training and development of Personal Assistants, Executive Assistants & Secretaries and Admin.

Aim of the Session: The Assertive & Influential PA Masterclass

The Assertive & Influential PA Masterclass will focus on 2 of the 7 Key Skills of PAs and will cover the following:

What do you need to be assertive and influential at work?

How can you communicate effectively with people in your organisation?

What skills do you need to manage clients and customers, suppliers, events and other staff?

There will be an introduction to key communication skills, verbal, listening and body language. Topics also covered include Communication Skills, Coaching, Assertiveness, Negotiation &  Influencing Skills and Social Media for business.

Delivered by 2 tutors, one who is Social Media expert.

This programme can also be delivered in Middle East, Far East and Australia and as an 'In House' programme tailored specifically for your organisation's needs.

Suitability - Who should attend?

The Global PA Association & Training Academy 7 Key Skills PA Management Programme has been designed for Team Assistants, Secretaries, Personal Assistants & Executive Assistants who wish to advance their current PA Management skills and reach a new level of expertise and professionalism.

Outcome / Qualification etc.

ILM accredited programme and each delegate will receive an ILM Certificate & CPD Standards Office Certificate. The programme has also passed assessment by Birkbeck, University of London for PA students studying there on the Certificate in Higher Management for PAs.  Delegates who attend all 3 sessions will receive the Global PA Advanced Certificate. 

Training Course Content

Key Communication Skills, Coaching Techniques, Facilitating open questions, Coaching, Assertiveness skills, Negotiation skills, Managing difficult situations and Social Media for Business

Get Inspired! Watch the Video

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Provider: Global PA Training Academy

Global PA Training Academy

We are global leaders in training and development of EAs and PAs.  Our trainings are delivered around the world from China to Australia across the Far East, Middle East, Europe and the UK. Global PA Training Academy which is part...


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Contact information for Global PA Training Academy

Global PA Training Academy


138-142 Holborn
EC1N 2NQ London

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www.globalpa-association.com