This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more
Approved by CPD
Outcome / Qualification etc.
Set up in 1991 we have been providing training, education and consultancy services for over 26 years. Our training programmes cover Sales and Marketing, Built Environment, IT, Management and Leadership, and Business and Enterprise. Courses run in Dublin, Cork, Galway and Kilkenny...
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