Course description
Say It Skillfully™: Tough Conversations with Great Results
Do you avoid difficult conversations? Have you failed to say what needs to be said, simply because you didn't have the right words?
This session will show you how to speak your mind in a positive and productive manner, even under challenging circumstances. We will explore specific scenarios in which Molly offers the exact words you can use—and explains the words—so you start to see patterns emerge and are able to skillfully resolve what used to be difficult interactions.
When you hold back, you become part of the problem. When you learn how to express your perceptions, you become part of the solution.
Upcoming start dates
Outcome / Qualification etc.
- The words you need to be open, honest and direct
- Frameworks to help you to build confidence and poise
- Skills to help you support those around in a positive and uplifting manner
Course delivery details
- Access your presentations anytime, anywhere, with a computer, tablet, or smartphone.
- Video content designed for a proven learning experience.
- 120 days access, watch on your schedule
Why choose IIL Europe
2,000,000+ people trained by IIL
50,000 annual online conference visitors
2,000+ companies have chosen to partner with IIL as their Learning Partner
Expenses
Course Price: $14.95
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IIL Global
At IIL, our fundamental values of Intelligence, Integrity, and Innovation guide our actions and achievements with each customer, partner, and colleague. Our deepest purpose is to foster the growth and success of individuals, teams, and organizations through enduring relationships and...