Professional Training

Customer Relationship Management Training Course

Learning247, Online
39 GBP excl. VAT
Next course start
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Course delivery
Self-Paced Online
39 GBP excl. VAT
Next course start
Start anytime See details
Course delivery
Self-Paced Online
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Course description

Customer Relationship Managent Training Course

Customer relationship is an imperative part of any modern day business. Building long lasting relationships with clients and providing th with the highest level of support and service at all times will result in an increase in revenue.

Anyone who wants to ensure that their company retains clients or wants their ployees to see the importance of outstanding service will benefit from this convenient online course which can be studied at your own pace and in your own time.

Gain an edge over the competition by implenting excellent customer relationship managent processes today.

Introduction to the Customer Relationship Managent Diploma

The Customer Relationship Managent diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread it out over a number of months, depending on your own schedule.

This course comes complete with a multiple choice test. The certificate is industry recognised and can be verified online.

Upcoming start dates

1 start date available

Start anytime

  • Self-Paced Online
  • Online
  • English

Suitability - Who should attend?

Who can take the course?

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

Outcome / Qualification etc.


Some of the benefits you can expect to enjoy when you take the Customer Relationship Management Diploma include:

  • Increase your knowledge on customer relationships.
  • Fast track your career in your chosen industry.
  • Enjoy the convenience of an industry recognised certification.
  • Certificates can be verified online.
  • Lifetime access to course material.
  • Course available online so you can study at any time of the day or night.
  • Complete the course in one day or a few months, there is no set time frame for completing the course.
  • The study platform is available on all devices.
  • Enjoy information packed and detailed modules.
  • Each course is broken down into easy to manage modules to enhance your study experience.
  • Affordable pricing
  • Start your studying at any time.

Training Course Content

  • Module 1 : What is Customer Relationship Management?
  • Module 2 : Looking at Customers
  • Module 3 : Measuring CRM
  • Module 4 : Developing the Relationship
  • Module 5 : Clarity in Meeting Preparation

Course delivery details

We estimate that the course will take about 5 hours to complete in total, plus an additional 30 minutes for the end of course test.

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61 Caroline Street
B3 1UF Birmingham


As one of the market-leaders in distance-learning and self-study multimedia-based training, Learning247 provides the most cost-effective route to enable you to update and improve upon your skills; and all without the massive prices that are regularly seen throughout the training...

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