Reception Skills Training Course
Transform Your Reception Skills
Your reception staff will gain best practice communication skills to engage with customers and learn how to manage the reception area in a professional manner.
Our In-House Receptionist Training Course, aimed at frontline personnel and admin staff enables your team to deliver excellent customer support from the reception desk & maintain impeccable customer care services on behalf of your business.
- How to create an excellent first impression.
- Better understand the impact you have on others.
- Identify & handle cold callers.
- Remain calm under pressure.
- Discover the power of choosing the right attitude.
- Manage the reception area more confidently.
- Deal with customer complaints & difficult situations professionally.
Upcoming start dates
Delivered at Your Workplace
- In Company
- United Kingdom
Enquire about virtual training for your team
- In Company
Suitability - Who should attend?
This Reception Skills Training course is ideal for anyone who interact directly with customers including;
- Reception Staff
- Customer Facing Staff
- Hotel Reception Staff
- Call Centre Staff
- Care Homes
- Leisure Centres
- Schools and Education Sector
Course delivery details
We simply charge a 'day rate' price which means the cost remains the same whether you add x1 or x15 people.
We can bespoke this 1-day Reception Training Course to your needs.
Why choose Live and Learn Consultancy
Excellent rating on trust pilot
80% of client's re-book training
Face to Face or Virtual Classroom delivery
Customer Outreach Award 2019
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Training & Coaching is our Passion
Rated excellent on Trustpilot. Established since 2010. National & International training provider. Choose from over 100 training courses. Delivered In-Person or as a Live Virtual Classroom....