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Reception Training - In-House Customer Service Course

Live and Learn Consultancy
Course summary
1 day
Nationwide
Next available date: Enquire for more details - United Kingdom
Company-Specific / In-House

Course description

Reception Skills Training - (1 Day In-House Courses)

Reception Skills Training

Professionally Manage Your Reception Area


This training course gives you the tools you need to remain calm under pressure and handle reception desk responsibilities with great confidence and professionalism.

This In-House Receptionist Training Course, aimed at frontline personnel and admin staff enables your team to deliver excellent customer support from the reception desk and maintain impeccable customer care services on behalf of your organisation.

With this flexible, fully customisable training programme delivered by professional trainers, your reception team will be able to focus on their key development points and improve their skills and confidence by working with familiar work scenarios.

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Suitability - Who should attend?

This Reception Skills Training course is ideal for any staff who interact directly with customers including;

  • Reception Staff
  • Customer Facing Staff
  • Administrators
  • Consultants
  • Supervisors

  • Hotel Reception Staff
  • Restaurants
  • Call Centre Staff
  • Care Homes
  • Cinemas
  • Leisure Centres
  • Schools and Education Sector

Outcome / Qualification etc.

Our Corporate Reception Skills Training will help you;

  • Balance Administration Tasks And Handle Reception Duties Efficiently.
  • Develop Effective Listening Skills In Order To Get It Right First Time.
  • Communicate Effectively With Colleagues & Customers.
  • Create An Excellent First Impression.
  • Deal With Customer Complaints And Difficult Situations Professionally.

Expenses

Reception Skills Training Price Quote


Quick overview of how this Receptionist Training Workshop works;

  • Course Duration?  -  1 Day Receptionist Skills Course
  • Who Is It For? - Individuals or reception teams.
  • Location?  -  Delivered on-site at your work premises.
  • You Will Receive  -  Training Materials, Key Course Notes, A4 Certificate.

 

Interested? Contact Us Today >>

Option 1 -  Email Us -  Take 2 minutes to complete below form

Option 2 -  Call Our Team -  0844 8119 463.

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About provider

Live And Learn Consultancy Profile Page

Awarded a 5-star rating on Trustpilot. We deliver powerful soft skills training courses anywhere across the UK. Over 75% of clients returned for training and development. Our passion is developing the skills of your team....


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Contact info

Live and Learn Consultancy

Sheffield South Yorkshire

 Show phone number
www.liveandlearnconsultancy.co.uk

Reviews

Alison
(5)
Lee was able to make the training informative, fun and engaging.
Lee
(5)
Very good
Mick
(5)
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Find out more about this Reception Training - In-House Customer Service Course course - simply fill out your details:

Reviews
Reception Training - In-House Customer Service Course
Course rating
(5.0)
Based on 8 reviews
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