Corporate Training for Teams
5.0 (8 Reviews)

Reception Training - In-House Customer Service Course

Live and Learn Consultancy, Online (+1 locations)
1 day
Next course start
Delivered at Your Workplace (+2 start dates)
Course delivery
In Company
1 day
Next course start
Delivered at Your Workplace (+2 start dates)
Course delivery
In Company
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Course description

Reception Skills Training Course

Reception Skills Training Course

Transform Your Reception Skills

Your reception staff will gain best practice communication skills to engage with customers and learn how to manage the reception area in a professional manner.

Our In-House Receptionist Training Course, aimed at frontline personnel and admin staff enables your team to deliver excellent customer support from the reception desk & maintain impeccable customer care services on behalf of your business.

  • How to create an excellent first impression.
  • Better understand the impact you have on others.
  • Identify & handle cold callers.
  • Remain calm under pressure.
  • Discover the power of choosing the right attitude.
  • Manage the reception area more confidently.
  • Deal with customer complaints & difficult situations professionally.

Upcoming start dates

Choose between 2 start dates

Delivered at Your Workplace

  • In Company
  • United Kingdom
  • English

Enquire about virtual training for your team

  • In Company
  • Online

Suitability - Who should attend?

This Reception Skills Training course is ideal for anyone who interact directly with customers including;

  • Reception Staff
  • Customer Facing Staff
  • Administrators
  • Consultants
  • Supervisors
  • Hotel Reception Staff
  • Restaurants
  • Call Centre Staff
  • Care Homes
  • Cinemas
  • Leisure Centres
  • Schools and Education Sector

Course delivery details

Receptionist Training Details

Course Price

We simply charge a 'day rate' price which means the cost remains the same whether you add x1 or x15 people.

Bespoke Design

We can bespoke this 1-day Reception Training Course to your needs.

Why choose Live and Learn Consultancy

Excellent rating on trust pilot

80% of client's re-book training

Face to Face or Virtual Classroom delivery

Customer Outreach Award 2019


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.


Average rating 5

Based on 8 reviews.
Write a review!
13 Feb 2019

Lee was able to make the training informative, fun and engaging.

13 Feb 2019

Very good

13 Dec 2018
Very good overall


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Live and Learn Consultancy
Sheffield South Yorkshire

Training & Coaching is our Passion

Rated excellent on Trustpilot. Established since 2010. National & International training provider. Choose from over 100 training courses. Delivered In-Person or as a Live Virtual Classroom....

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