Course description
Stakeholder management is the process by which you organise, monitor and improve your relationships with your stakeholders. It involves systematically identifying stakeholder; analysing their needs and expectations; and planning and implementing various tasks to engage with them. A good stakeholder management process will be the means through which you are able to coordinate your interactions and assess the status and quality of your relationship with various stakeholders.
Influencing and persuading all of the internal and external stakeholders – vendors, outsourcing providers, customers, and colleagues – in any process are essential elements of managing continuous improvement.
By attending this Essentials of Stakeholder Management training course you will develop the skills and capability to influence and manage stakeholders and through a range of tools and techniques effectively increase their readiness to change and overcome resistance.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Essentials of Stakeholder Management training course is ideal for :
- Anyone who is responsible for engaging in and managing, stakeholder relationships in a business change environment
Outcome / Qualification etc.
At the end of this stakeholder management training course, your participants will be able to:
- Understand what good stakeholder management looks like
- Identify their style of stakeholder management along with the needs of their customer.
- Recognise ways of securing stakeholder agreement.
- Distinguish the 6 different persuasion styles.
- State various methods to build an on-going relationship
- Better understand your own preferences, behaviours and working styles
- Develop a technique to gauge the preferences, behaviours and working styles of others
- Learn how to use that knowledge and understanding to build effective working relationships
- Consider your existing stakeholder relationships and what steps you might take to improve those
Training Course Content
Day 1
Stakeholder mapping
- Analysis models and tools
- Who to influence?
- Creating your own stakeholder mapping model
Day 2
What makes them tick?
- Considerations from stakeholder mapping
- Use of position, knowledge or personal power
Day 3
Personality preferences
- Identify your own preferences
- How are different types influenced?
- How to influence others
Day 4
Influencing strategies
- Road map to successful influencing
- Different types of influencing strategies
- Push and pull type behaviours
- Tools, skills and behaviours of effective influencing
Day 5
Effective communication
- Communication preferences
- Managing conversations with stakeholders
- Selecting communication methodologies to get your messages across
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...