Excellent Cusomer Service eLearning module
The delegate will learn about the essentials of providing outstanding customer service.
Upcoming start dates
1 start date available
Suitability - Who should attend?
This module will benefit anyone in a role where you must interact with a customer, whether face-to-face or over the telephone.
Training Course Content
- State what ‘Excellent Customer Service’ means and how to promote positive behaviours
- Recognise the need to treat all customers as individuals
- Describe how to build effective customer relationships that contribute to a ‘Great Customer Experience’
- Handle customers with confidence
- Dealing with customer dissatisfaction
Request information - obligation free
Maguire Training
20 Brunts Business Park
NG18 2AH Mansfield Nottinghamshire
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...
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