Handling Objections Workshop - CPD Certified (In-House)
Handling Objections Workshop (In-House)
participants will learn how to handle objections confidently. This workshop focuses on how to deal with the various levels of doubt and resistance we encounter when handling objections in selling and negotiating. Heavily practical in nature with lots of 'doing', content will be made up of a mixture of discussion, trainer demonstration and role plays to ensure a successful conclusion by handling objections professionally.
The day will address sales objections as part of the sales process and not barriers that simply create anxiety and doubt.
Upcoming start dates
Suitability - Who should attend?
Sales people at all levels wishing to hone their closing skills.
Outcome / Qualification etc.
CPD Points:6
Learning Outcomes
At the end of this programme the Participant can:
- Show how to handle resistance more effectively
- Demonstrate effective communication skills
- Apply problem solving techniques in the sale
- Explain how to deal with difficult situations
- Gain commitment & agreement
Training Course Content
- Defining objections
- Objection or buying signal?
- Selling attitude
- Your apporach to objections
- Objections - 5 types
- Approach - the 4 P's
- Unearthing hidden objections
- Dealing with price Vs value
- Adding value
- Selling quality
- Handling a bad response
- Participant exercises
- Personal development strategies
- Building confidence
- Participant role plays and analysis
Request information - obligation free
For over two decades, Maguire Training has been providing businesses and individuals all over the world with industry-leading leadership, management, sales and personal development training for real, tangible results. Maguire Training is an endorsed training provider of the Institute of...