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Negotiation Skill Training

Negotiation refers to a dialogue between parties or individuals with the intention of reaching a shared understanding. More importantly, negotiation skill training is one of the many ways that management teams are able to arrive at key conclusions and decisions. Just as personalities, backgrounds and agendas may differ, negotiation styles come in a variety of shapes and forms. Depending on the circumstances and audience, one particular style may prove more effective than another. With well-sharpened negotiating skills you can often get the most out of a discussion, deal, or sale.

Negotiation Skill Training in Business

It is well-known that conflict can be bad for business. As a communication and management tool, negotiation is commonly used to avoid, diffuse and resolve conflicts resulting from contrasting needs or wants between parties. When effective, negotiation is win-win - for both parties, and leaves all involved feeling that they've won.

Business success is dependent on a cohesive action plan among its leaders and managers. Thus, negotiation can be applied to any aspect of operations within which disagreements or differences of opinion might occur. As a whole, organisations can yield the negotiation skill training of their employees to ensure more competitive agreements with suppliers, customers and partnerships whilst fostering sustainable and mutually beneficial relationships. On an individual level, business success is directly related to the outcome of certain negotiations – whether you are looking to progress in your career, win that deal at higher margins, defend or increase your market share or maintain or increase your profitability.

There are negotiation skill training courses that focus on negotiation skills in business.

The Art of Negotiation – A Learned Skill

Successful negotiation is all about building the right skills, understanding your goal, and tailoring your technique to suit each circumstance and audience. Negotiation skill training courses aim to provide a thorough grounding in the overall science and practice of negotiation, as applicable to each individual’s strength, weakness and needs. Accordingly, negotiation requires a well-defined and well-implemented process from preparation to completion.

Critically, negotiation skill training goes hand in hand with skills in communication. Simply, if you are unable to communicate your view or demands, negotiation is sure to go poorly. By choosing the right words and phrasing, individuals can ensure that the other party understands their objective and, better, manipulate their presentation to increase chances of achieving a desired result. When done correctly, each party will leave with a feeling of satisfaction.

With negotiation skill training courses, individuals will realise that much of the negotiation process occurs before the negotiation itself even takes place. The preparation process is a key component of negotiation as it helps individuals to understand the issue, their opponents and their own objectives. Preparation for a negotiation is largely based in research, critical thinking and the development of a negotiation plan. For successful negotiation, be sure to know the issue, product or service inside and out and identify all parties involved, alternative outcomes and outcome consequences for each party. The more knowledge you have about a respondent, the more likely that you know how they will react in different situations. Finally, the formulation of a negotiation plan can help to stay on track and tailor your techniques to best suit the circumstances and parties involved.

Benefits of Negotiation Skill Training Courses

Taking a negotiation skill training course is an invaluable investment, that you will see returns on in all areas of your life. Particularly for those working in deal-making roles, negotiations skill training courses can not only give you the confidence to walk into a negotiation meeting believing you will walk out with what you wanted, but also will give you the skills to make deals more effectively. For those in leadership roles or those aspiring to managerial positions, negotiating training courses will help you learn to get the job you want and manage your team into the right direction.

Training Courses in Assertiveness & Influencing

Assertiveness and influencing are common factors in negotiation skills and processes and thus, often overlap in training and courses in negotiation. As the quality of being self-assured and expressive of one’s needs and desires, assertiveness can help individuals to be seen, heard and considered. Influencing refers to the communicative ability to be persuasive and affect the opinions and actions of others. Like negotiation skill training, the personal qualities and learned skills of assertiveness and influencing are grounded in effective communication training. With this triad of skills in negotiation, assertiveness and influencing, individuals can:

  • Achieve financial success
  • Discover new solutions to business and personal problems
  • Prevent or resolve disputes and conflicts
  • Improve your worth to your organisation
  • Improve individual, department, and company productivity
  • Improve your management and interpersonal skills
  • Increase your profitability and gain new opportunities

Negotiation skill training courses are available for those starting out in the industry as well as for the professional looking to stay abreast of the latest developments.

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May 2022
Case Study
How To Improve Your Time Management
Corporate Coach Group
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Negotiation Training
How to Tell if Your Client’s Price Challenge is a Ploy

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

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Utility Company Sharpens Negotia...

After a few new starters joined the procurement and supply chain team at Anglian Water in quick succession, a training need arose and the company selected an off-the-shelf course called Effective Negotiation – one of three negotiation courses currently in the CIPS skills training catalogue.

The training was complimented for its pace and content and all the participants said the course met their initial objectives. The CIPS trainer was also praised for their sustained energy and enthusiasm over the two days.

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LDL Case Study

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

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