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Assertiveness Courses - Further Your Career

Though assertiveness is often referred to as if it were a single skill or trait, assertive behaviour actually requires a range of different skills that relate to effective communication, negotiation, and the ability to influence others. Assertiveness courses place a strong emphasis on effective communication skills, teaching participants to say what they really want to say, and to do so in a way that does not threaten or cause conflict with the other party.

Being assertive in the workplace can benefit all professionals from all industries, as assertiveness is such a useful and respected trait that can enhance both professional and personal development. Assertiveness courses are particularly useful for those working in sales, leadership or HR, as these roles require a high level of interaction with others, that are often demanding or sensitive in nature. 

It is also widely considered that more assertive individuals are more likely to progress to becoming successful leaders and managers, as they are able to build strong relationships with employees, who support their initiatives and listen to their ideas. 

Assertiveness Training- Content and Formats

There is a wide range of assertiveness training available, from more standard professional development courses to assertiveness programmes specific to a sector or industry.

Assertiveness courses typically cover assertive behaviour and how it can be applied to professional settings in both a positive and negative way. The programmes often include practical demonstrations in role-play format, to illustrate various assertive techniques and provoke discussion. Group interaction and participation also play big roles in assertiveness courses.

Course content may include the following topics:

  • How to say 'no'
  • The difference between assertiveness and aggressiveness
  • Assertive Negotiation
  • Assertiveness & Building Personal Confidence
  • Strategic Human Resources Management & Leadership
  • Advanced Management Skills
  • Customer Service
  • Dealing Effectively with Difficult People
  • Communication at Work

Assertiveness training is available as traditional classroom training, online programmes, in-house courses for whole teams and companies, and short courses. You can also find assertiveness courses in London specifically. 

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