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Frequently asked questions

  • Assertiveness is a communication style that involves expressing your needs, opinions, and feelings in a clear, direct, and respectful way, while also respecting the needs and rights of others. Assertiveness can help build self-confidence, improve relationships, and reduce stress.

  • Yes. Improving assertiveness can involve practicing effective communication skills, setting clear boundaries, learning to say no, and building self-confidence. Seeking feedback from others, role-playing difficult situations, and identifying and challenging unhelpful thoughts can also be helpful.

  • You will learn to communicate more effectively, set boundaries, manage conflict, and build self-confidence. Courses may involve role-playing, group discussions, and individual coaching, and are often tailored to specific industries or professions.

  • Courses may range from a few hundred pounds to several thousand pounds, and funding may be available through employers or professional organisations.

  • No. There is not formal assertiveness qualification, but many training providers offer certificates of completion or attendance. Some professional organisations may also offer accreditation or recognition for assertiveness training programs.

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Case Study
How to get past gatekeepers and ...
PowerCall Global Training

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

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Cultural factors in negotiation
PowerCall Global Training

Cross-cultural negotiations can falter for a whole variety of reasons.

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Our Top 10 Do’s and Do Not’s for...
PowerCall Global Training

Cold calling, or telemarketing, is a tough, but rewarding role.

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How to delegate effectively
PowerCall Global Training

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

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Change and Innovation
Impact Factory
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