Training Course Content
Course content
- Gaining the Right Attitude: How to overcome obstacles to success & achieve consistency.
- The First Twenty Seconds: How to create maximum impact in the first 20 seconds including Attention Grabbers, use of “hooks” and tone of voice. Attendees will create their own scripts or guides.
- Objection Prevention and Handling: This will be tailored around typical objections, but will include responses to “I’m too busy”, “send me an email”, and “I have no budget”.
- Getting Past the Gatekeeper: How to respond to “Has he spoken to you before?” and “What’s it about?” Winning strategies to get you through.
- Conducting the Perfect Cold Call: including High Gain Questioning Skills.
- Assumptive Closing: Asking for the Meeting.
- Role Plays: to assist with embedding of theory and to give attendees an opportunity to practice their scripts, objection handing, and questioning skills.
- Measuring Performance: The vital importance of personal targets.
- Eliminating Down Periods: How to keep the momentum going.
- Overcoming Continuing Challenges: What to do when we can never seem to reach our key prospects.
- Communicating the Value: How to demonstrate clear value and match the prospect’s needs
- How to Control the Customer Conversation: Proven tools for managing every part of our communication process
- Active Listening: A technique to ensure we do not miss precious “signals”
- Identifying Customer Buying Modes: A proven approach for prioritising prospects. The result accelerated pipeline development
- Role Plays: to embed key learning points from the day including Active Listening, Mirroring and appropriate
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PowerCall Global Training
PowerCall Global Training Ltd is a training course provider based in London, UK. We provide engaging, friendly and highly valuable courses in a wide-range of business skills: communications, negotiations, management, sales, social media, telemarketing, and more. Our training is available...
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PowerCall Global Training
Reviews
Average rating 5
Based on 29 reviews.Find out more about this Cold Calling With Confidence course - simply fill out your details:

Cold calling, or telemarketing, is a tough, but rewarding role.
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Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.
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When it comes to negotiations, having the edge on the other side can make all the difference.
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Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.
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Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.
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