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Cold Calling With Confidence

PowerCall Global Training
Course summary
1 & 2 day options
250 GBP
Full time
Corporate Training for Teams
Next available date: 02/11/2021 - London
Course Dates
Online courses
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Online courses
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London
250 GBP
02/11/2021

United Kingdom
Contact Powercall to schedule training
PowerCall Global Training

Course description

* Due to the coronavirus crisis, PowerCall Training is now offering this listing as an online/virtual course. This course will be available either on the dates shown or can be scheduled at a time to suit you. Please contact us for more details

Cold Calling With Confidence

This cold calling course is designed for cold callers of all levels and provides them with the vital skills to boost their confidence, effectively handle objections, get past gatekeepers and to demonstrate true value to prospects in order to achieve the best results.

The training is delivered at your office and provides bespoke coaching and mentoring to improve the effectiveness and productivity of your telemarketing teams. It is an ideal format of training where multiple employees are required to receive training.

The following areas are covered in the course:

Before the call

This focuses on the preparation required before the call. 

  • Developing the right mental attitude
  • Script preparation
  • Objection handling

During the call

This section looks at all the aspects required for conducting a successful sales call.

  • Getting past the gatekeeper
  • Handling prospects

After the call

This often neglected area of sales addresses how to make the most of a cold call after the call has ended.

  • Following up
  • Measuring and targeting
  • Motivation skills
  • Measurable action points

Suitability - Who should attend?

This course is suitable for cold callers of all levels, from senior sales professionals wishing to refresh their skills to telemarketers new in their roles.

Training Course Content

Course content

  • Gaining the Right Attitude: How to overcome obstacles to success & achieve consistency.
  • The First Twenty Seconds: How to create maximum impact in the first 20 seconds including Attention Grabbers, use of “hooks” and tone of voice. Attendees will create their own scripts or guides.
  • Objection Prevention and Handling: This will be tailored around typical objections, but will include responses to “I’m too busy”, “send me an email”, and “I have no budget”.
  • Getting Past the Gatekeeper: How to respond to “Has he spoken to you before?” and “What’s it about?” Winning strategies to get you through.
  • Conducting the Perfect Cold Call: including High Gain Questioning Skills.
  • Assumptive Closing: Asking for the Meeting.
  • Role Plays: to assist with embedding of theory and to give attendees an opportunity to practice their scripts, objection handing, and questioning skills.
  • Measuring Performance: The vital importance of personal targets.
  • Eliminating Down Periods: How to keep the momentum going.
  • Overcoming Continuing Challenges: What to do when we can never seem to reach our key prospects.
  • Communicating the Value: How to demonstrate clear value and match the prospect’s needs
  • How to Control the Customer Conversation: Proven tools for managing every part of our communication process
  • Active Listening: A technique to ensure we do not miss precious “signals”
  • Identifying Customer Buying Modes: A proven approach for prioritising prospects. The result accelerated pipeline development
  • Role Plays: to embed key learning points from the day including Active Listening, Mirroring and appropriate

Why choose PowerCall Global Training

98% of our clients have rated our courses "Excellent."

1000's of professionals trained in 5 continents!

Newly expanded virtual training curriculum

Expenses

Price on Application.

You have a choice of taking a 1- or 2-day option for this course.

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About provider

PowerCall Global Training

PowerCall Global Training Ltd is a training course provider based in London, UK. We provide engaging, friendly and highly valuable courses in a wide-range of business skills: communications, negotiations, management, sales, social media, telemarketing, and more. Our training is available...


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Contact info

PowerCall Global Training

2 Carisbrooke House, 149 Upper Tulse Hill
SW2 2RD London

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Reviews

Average rating 5

Based on 13 reviews.

Zak Pickthall
Very detailed session . We went over a lot of key points to help making sales. Very good explanation . I feel more confident making cold calls.
Ruth Hutton
The information shared was spot on – sequential, valid and valuable….it was well-timed and needed!
Steven Joseph
Even though, the moderator is not an expert in this market, he was able to tailor his presentation and explanations so that they could be relative. All around a very helpful session.
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Reviews
Course rating
(5.0)
Based on 13 reviews.
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