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Telesales Training - In-House Sales Courses

Live and Learn Consultancy
Course summary
1 day
Next available date: Delivered at Your Workplace - United Kingdom
Corporate Training for Teams

Course description

Telesales Skills Training for UK Sales Teams

  • Turn your pipeline of prospects into customers.
  • How to overcome common customer objections.
  • Discover a proven telephone sales process.
  • Get past the gatekeepers & reach more key decision makers.
  • Identify the power of cross-selling & up-selling.
  • Learn best practice telephone closing techniques to win more business.

Empower Your Team to Maximise Opportunities

Turning prospects into consistent customers requires a confident and focused skillset. Good news, we can help you develop powerful telephone selling skills to become dynamic, motivated and confident salespeople.

Perfect for all UK companies, our 1-day Telesales Skills Training Course will help you improve sales conversions, win pitches, negotiate more effectively and maximise your selling opportunities for optimum revenue.

Suitability - Who should attend?

Our Telesales Skills Training Course is suitable for people who would like to improve their telesales or telemarketing skills including;

  • All Sales Staff
  • Also for Non-Sales Staff i.e Administration or Customer Service Staff
  • Sales Reps / Sales Administrators
  • Telemarketers
  • Call Handlers
  • Sales Teams

* Only available to UK based companies & employees.

Outcome / Qualification etc.

Following this Telesales Skills Course, your staff will learn how to;

  • Open your sales call using best practice telesales techniques.
  • Learn a proven sales process to increase your hit rate.
  • Get past the gatekeeper more consistently.

  • Overcome customer objections with confidence.
  • Learn how to spot more selling opportunities.
  • Discover how to build customer rapport and increase trust.

  • Cross-sell & up-sell your products or services to maximise revenue.
  • Identify how to ask your customer if they will buy.
  • Close more sales prospects over the telephone.


  • Duration - 1 Day Telesales Skills Training Course.
  • Course Dates - Flexible! Weekdays - Evenings or Weekends.
  • Delivery Option 1 -  Face to Face at your UK based workplace.
  • Delivery Option 2 -  Live Virtual Classroom - (Min of 3 delegates required).


✔️  Training Materials

✔️  Key Course Notes

✔️  A4 Certificate of Achievement

Request Course Price Now

☎️ - (Call us on) - 0844 811 9463

📩 - (or Email us now) to request a full training brochure.

About provider

Why are we the UK's training provider of choice?

Awarded a 5-star rating on Trustpilot. Courses can be delivered virtually or face to face at your workplace. We deliver powerful and results based soft skills training courses. Our passion is developing the skills of your team. Training can be...

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Contact info

Live and Learn Consultancy

Sheffield South Yorkshire

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Average rating 5

Based on 69 reviews.

Kelly M.
He was super enthusiastic and that was engaging
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Course rating
Based on 69 reviews.
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