Professional Training
4.9 (21 Reviews)

Professional Negotiating Skills

Leadership Development Ltd, In London (+1 locations)
1 day
695 GBP excl. VAT
Next course start
11 December, 2023 (+5 start dates)
Course delivery
Virtual Classroom, Self-Paced Online
1 day
695 GBP excl. VAT
Next course start
11 December, 2023 (+5 start dates)
Course delivery
Virtual Classroom, Self-Paced Online
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Course description

Professional Negotiating Skills - 1 day course in commercial negotiation - Live virtual training

Negotiation skills are crucial not just because much of modern business depends on formulating mutually acceptable agreements, but because these agreements are a determining factor when it comes to a business' overall profitability.

This one day Professional Negotiating Skills course is designed precisely to give delegates the knowledge and skills necessary to secure win-win outcomes in commercial negotiations without making too many concessions or giving too much away for free. With a strong focus on the concept of 'both move', the training course teaches delegates to:

  • Develop an in-depth understanding of negotiation and how to prepare for negotiations
  • Distinguish between negotiation tactics (i.e. to address a price challenge) and structure
  • Secure business without sacrificing margin

A series of role-plays will also allow participants to experience the ins and outs of negotiation from the perspective of both parties.

Upcoming start dates

Choose between 5 start dates

11 December, 2023

  • Virtual Classroom
  • Online
  • English

19 February, 2024

  • Virtual Classroom
  • Online
  • English

18 April, 2024

  • Virtual Classroom
  • Online
  • English

10 June, 2024

  • Virtual Classroom
  • Online
  • English

Enquire for details

  • Self-Paced Online
  • Online

Suitability - Who should attend?

This Professional Negotiating Skills course has been designed for salespeople, but is also suitable for sales managers, key account executives or any other figure involved in negotiating win-win outcomes.

The course is delivered online via Zoom. The day is split into separate sessions with breaks at scheduled intervals. 

Training Course Content

Course content includes:

  • What makes for good negotiation skills - how to handle the trade off between getting what you want and getting along with people
  • How to use the LDL 12 step planning guide to prepare for a negotiation
  • The 11 laws of bargaining - don’t give concessions, trade them; how to make a conditional offer; how to handle deadlock; The importance of aspiration levels
  • How to determine your negotiable variables - ALL the variables in and around the deal can be used to improve it
  • How to solve the dilemma of where to open - how high, how firm, how soon
  • Tactics and countermeasures - how to handle ‘I like your proposal but this is all I’ve got’, ‘Take it or leave it’, ‘Is that negotiable’ and many more
  • How to use the 5 step negotiating structure: Prepare, Open, Explore, Bargain, Close/Agree
  • Negotiating styles - how to use the language of partnership
  • How deadlines and pressure affect the outcome
  • How to recognise the sources of power
  • Negotiate to satisfy - how to get what you want while leaving the other party satisfied with the outcome

Why choose Leadership Development Ltd

99% of delegates on our programmes rate them as ‘Good’ or ‘Excellent’

Founded in 1974

More than 600,000 people have participated in LDL programmes so far

Customer Outreach Award 2019


We believe that it should be easy for you to find and compare training courses. 

Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.


Average rating 4.9

Based on 21 reviews.
Write a review!
SH, Consultant
02 Apr 2018
Good course structure

Very interactive, good case studies, and able to detect my own weaknesses through role playing. Good course structure with emphasis on learning by doing: theory was delivered vi...

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AK, Business Development Manager
21 Sep 2017
Helps prepare for challenging negotiations

Great programme for creating/harvesting new ideas and processes for negotiating whether that is with clients or internally. Gives a good way to structure and prepare for negotia...

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AJ, Applications Engineer, Instron
02 May 2016
Professional Negotiation Skills

Very practical, lots of examples and energy. It was a small group so very focused. Good pace and amount of detail. Excellent.


The cost of this course is £525 + VAT.

In-house & bespoke training

LDL can also deliver this course in-house at a location of your choice, or develop a bespoke programme to suit your particular organisational or departmental needs.

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Leadership Development Ltd
495 Fulham Road
SW6 1HH London

Leadership Development Ltd - Leadership, Management & Sales Courses

Leadership Development Ltd (LDL) is a leading international provider of training in leadership, management, sales and negotiation for professionals at all levels across an organisation, from front-line staff to senior managers. With over 30 years of experience in the sector,...

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