Course description
In these unprecedented times, great managers use coaching skills to connect, communicate and care for their teams. Many organisations have been encouraging a coaching management style for some time but now more than ever it is proving a positive and effective alternative to the traditional ‘command and control’ approach.
Learn how to: create a supportive yet challenging environment; open up ways of thinking and being; listen to understand and develop trust, rapport and empathy; and empower team members to be engaged and take responsibility for their actions and goals.
Presented by Jamie Butler, former Director of Learning at Cleary Gottlieb, this webinar is suitable for both first-time managers and supervisors and those with existing experience who are keen to develop their style and approach.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
In these unprecedented times, great managers use coaching skills to connect, communicate and care for their teams. Many organisations have been encouraging a coaching management style for some time but now more than ever it is proving a positive and effective alternative to the traditional ‘command and control’ approach.
Learn how to: create a supportive yet challenging environment; open up ways of thinking and being; listen to understand and develop trust, rapport and empathy; and empower team members to be engaged and take responsibility for their actions and goals.
This webinar is suitable for both first-time managers and supervisors and those with existing experience who are keen to develop their style and approach.
What You Will Learn
This webinar will cover the following:
- Core coaching skills of a great ‘manager as coach’ and how they differ from ‘traditional’ manager behaviours
- Active listening and powerful questions to enhance your communication skills and emotional intelligence
- Applying the GROW model to your coaching conversations to facilitate goal-setting, support development and encourage accountability
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...