Course description
Keith Markham presents this unmissable 1 hour webinar where he will set out the key rights and remedies available to consumers in respect of the supply of goods, services, and digital content provided to them by a trader.
Keith will cover burden of proof, definition and application of the rules, compensation where device of content is damaged, a summary of the existing regime and a discussion of key case law.
This webinar is an essential update on consumer contracts.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
This webinar sets out the key rights and remedies available to consumers in respect of the supply of goods, services, and digital content provided to them by a trader.
The collective proceedings regime, whereby a group of consumers can bring a claim against a trader, will also be discussed.
What You Will Learn
This webinar will cover the following:
- Sale of Goods
- Consumer rights - satisfactory quality; fitness for particular purpose; as described; match a sample; right to supply; match a model
- Consumer remedies - short term right to reject; repair; replacement; right to price reduction; final right to reject
- Burden of proof
- Digital Content
- Definition and application of the rules
- Rights and remedies
- Compensation where device of content is damaged
- Services
- Consumer rights - reasonable care and skill; reasonable price; reasonable time period; information about trader to be binding
- Consumer remedies - right to price reduction; right to repeat performance
- Collective Proceedings
- Summary of the existing regime
- Discussion of key case law
Expenses
MBL Seminars Limited
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