Course description
Managing conflict and saving professional relationships, means saving energy, time, and costs for businesses and in the long run will encourage sustainable environments and sustainable business practices.
This webinar will provide training on how to navigate through and de-escalate concerns that come up during different stages of conflict.
It is presented by Dr Georgina Tsagas of GT Mediation, who is a leading expert in the fields of corporate governance and conflict resolution. She has been published widely and ranks in the top 2% of all authors on the platform Social Sciences Research Network (SSRN). Be sure to tune in for her expert guidance on this important topic.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Managing conflict and saving professional relationships, means saving energy, time, and costs for businesses and in the long run will encourage sustainable environments and sustainable business practices.
This webinar will provide training on how to navigate through and de-escalate concerns that come up during different stages of conflict.
What You Will Learn
This webinar will cover the following:
- The importance of normalising the existence of disputes in collaborations and interorganisational environments with reference to specific examples in the workplace, in start-ups, or larger ventures between collaborators
- Ways and means available to identify key unsustainable behaviours, such as micromanaging, non-confrontational management and others
- How the legal tool of mediation with a third party-neutral works and how it can help organisation internally to handle disputes effectively, either by facilitating dialogue generally or resolving dispute before and in substitution of court processes where applicable
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...