Course description
Knowledge management (KM) is the process of organising, creating, using, and sharing collective knowledge within an organisation.
Presented by expert speaker Hélène Russell, this session will consider what knowledge is and how it’s different to information, the ways to deliver new knowledge/learning, how to encourage knowledge sharing and improve knowledge sharing cultures. This webinar will also cover maximising participation in knowledge projects, so that you can support your teams effectively from the start.
This webinar is aimed at those moving into knowledge work or who want to understand better how to support learning and knowledge sharing in their organisations.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Knowledge management (KM) is the process of organising, creating, using, and sharing collective knowledge within an organisation.
This webinar is aimed at those moving into knowledge work or who want to understand better how to support learning and knowledge sharing in their organisations.
Presented by expert speaker Hélène Russell, this session will consider the ways to deliver new knowledge/learning, encourage knowledge sharing and maximise participation in knowledge projects, so that you can support your teams effectively from the start.
What You Will Learn
This webinar will cover the following:
- What is knowledge? How is it different to information? Why this is important.
- What is KM? How is it different to information management?
- ISO standard KM 30401 definitions and content outline
- Common tools and techniques for improving learning, knowledge sharing and collaboration
- New technological developments
- Common barriers to knowledge sharing and methods to overcome these
- Improving knowledge sharing cultures
- Learning before, during and after matters and projects
- Further learning and professional development including the KM chartership
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...