Course description
Negotiating settlement agreements that work for both the organisation and the employee can be very complex.
To be successful in this, you must have the appropriate soft skills. Kathy Daniels presents this live and interactive broadcast which will use a series of role plays and discussions to provide you with a solid understanding of the soft skills needed to manage settlement agreements more effectively.
It will be suitable for junior practitioners, HR professionals and people managers, and will cover negotiation skills, listening, note taking, questioning, reading body language, managing conflict situations, non-verbal communication and how to open and conclude a discussion.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Negotiating a settlement agreement can be difficult as it must work for both the organisation and the employee.
To do this successfully you must have the appropriate soft skills.
During this virtual classroom seminar, employment law expert Kathy Daniels will use a series of role plays and discussions to provide junior practitioners, HR professionals and people managers with a solid understanding of the soft skills needed to manage settlement agreements more effectively.
What You Will Learn
This live and interactive session will cover the following:
- Negotiation skills
- Listening
- Note taking
- Questioning
- Reading body language
- Managing conflict situations
- Non-verbal communication
- Opening and concluding a discussion
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...