Course description
If you like the thought of working in the fast-paced travel industry, why not train to work as a Passenger Service Agent? Passenger Service Agents (PSAs) work for airlines in airports. They will often look after the check-in process and ensure that passengers and their luggage board their flights safely and on time. All course materials are accessible online, anytime and anywhere, so it couldn't be easier. You can work at your own pace and everything is contained in your online learning account. Achieve your dream career and equip yourself with the skills you need for your long term success. Home learning is simple and stress-free so enrol with us today!
Course Content
Unit 1 The Aviation Industry
Unit 2` Types Of Airlines
Unit 3 Regulatory Authority
Unit 4 Geography
Unit 5 Airport Codes
Unit 6 Time & Time Zones
Unit 7 Aviation Terminology
Unit 8 Aircraft Familiarisation
Unit 9 Theory Of Flight
Unit 10 Airport & Ground Procedures
Unit 11 Airport Flight Handling Agencies
Unit 12 Customer Service
Unit 13 Ticketing
Unit 14 Passports & Visas
Unit 15 Foreign Currency
Unit 16 Baggage
Unit 17 Airport Security & Emergency
Unit 18 Ramp Safety
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