Professional Training
5.0 (8 Reviews)

Managing Conflict - A Theatre Style Workshop for Managers

Length
3 hours
Length
3 hours
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Course description

Join us for a high-impact, immersive learning experience

The Resound Training team are experts in designing and delivering forum theatre and drama-based training.  It is an approach which provides an immersive, interactive learning experience. The learning is immediate and memorable, and actionable back in the work place .

Resound Training offers half-day workshops. Their team of professional actors and expert facilitators, will guide delegates through scenarios that reflect the challenges they experience at work.

"Many participants said it was the best training that they had ever undertaken. I was impressed with the ability of the actors to re-enact scenes in response to direction from the professionals whom they were portraying. Gill expertly facilitated the events, and was very skillful in deploying her knowledge of the subject matter and the needs of our organisation and partners." London Borough of Enfield

The Resound team do not ask delegates to role-play.  Instead delegates will be able to:

  • interview the characters
  • re-direct the scenes
  • discuss the issues in small facilitated groups.

The team will present two scenarios showing realistic conflict situations between two or more characters in the workplace.  The audience will be able to re-direct the scenario to create the solution to the problems shown in the scene. 

There will be an opportunity to identify and discuss successful conflict resolution strategies and techniques.

This approach is memorable, fun and very powerful.

"Undoubtedly the highlight of the day was the Forum Theatre workshop by Resound Training which delivered a powerful message with humour and consummate skill." Proven Track Record Ltd

Suitability - Who should attend?

Anyone in a team leader, management or supervisory role, who wants to improve their skills in conflict management.

Outcome / Qualification etc.

Certificate of Attendance from Resound Training & Development

Training Course Content

During this practical workshop delegates will explore:

  • Causes of conflict
  • Managing difficult emotions 
  • Listening to different perspectives
  • The importance of impartiality, objectiveness and evidence in decision making
  • Communicating clearly and with sensitivity
  • Situations which require de-escalation skills
  • Resolution approaches.

Course delivery details

In-person face-to-face workshop

We also deliver in-house workshops for companies and for conference audiences.

Why choose Resound Training & Development Ltd

Founded in 2004

Experts in Forum Theatre and drama-based-learning

Our training videos which depict real-life work stories are used by global organisations to support their managers

Reviews

Average rating 5

Based on 8 reviews.
Write a review!
5/5
David
26 Jan 2024

Undoubtedly the highlight of the day was Resound Training, in the guise of the Forum Theatre and under the skilful direction of Gill Brabner delivered a powerful message with hu...

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5/5
Jacqui
26 Jan 2024

. . . exciting way of getting a message across. It promotes interaction in a non-threatening way, participants reflect on the event and utilise the lessons learnt and observatio...

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5/5
Janis
26 Jan 2024

Our staff will retain what they learned instead of just taking notes. It was very good value. I wish all our training could be like this!

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Resound Training & Development Ltd
Riverside House
Como Street
RM7 7DN Romford

Resound Training & Development Ltd

Established in 2004, Resound Training designs and delivers high impact learning workshops, events and courses. Based in London and working globally, the Resound Training team are experts in leadership and management development. Resound Training is an ILM Centre and provider...

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