Emotional Intelligence for Managers
- Often recruitment involves hiring someone on their abilities to handle tasks, but which can leave problems when human issues within teams surface. It is more common nowadays, and more desirable, to recruit individuals who are able to relate effectively with others, ensuring a fuller understanding and the proper handling of human behaviour patterns to get the best out of a team.
The course aims to provide a grounding in understanding personality using various psychometric testing assessments, and a number of psychological models, which offer insights into your personality traits, both conscious and unconscious.
What to expect
- Courses never cancelled .
- Restaurant lunch .
- Last minute rescheduling .
- 24 month delegate support forum .
- And more... .
Upcoming start dates
Choose between 50 start dates
Upcoming start dates
Suitability - Who should attend?
This course is suitable for those managers, supervisors and professionals who have had some training in counselling, people management and team leaders who wish to understand how feelings and emotions are managed, to reduce conflict, to ensure their staff are being heard and handled effectively, to increase effectiveness and inspire their teams.
CAVEAT: Be prepared to explore emotions, yours as well as of others, patterns of behaviour, unconscious impulses and firmly held beliefs which may be challenged.
Please be aware that there may be moments throughout the course which act as catalysts for some delegates. Empathy and a well-honed intuition are pre-requisites for a well-rounded, non-judgmental, manager who others want to follow and emulate.
Training Course Content
The main characteristics of EI
What is emotional intelligence?Qualities of an emotionally intelligent Manager
Appreciating and Developing Core EI competences
Developing self-awarenessExploring motivation in yourself and others
Interpersonal skills
Identifying and exploring options for building resilience
Increasing self-awareness
Assessing your EITuning up your senses
The impact of high and low self-awareness
Relationship management
Identify how EI can improve your relationships
Applying EI techniques in the workplace
The emotionally intelligent leaderHow using EI moves projects and people forward
Solving conflicts
Dealing with the major obstructive emotions (e.g. revenge, guilt, stubbornness, etc)
Managing your emotions
Positive emotional balancePersonal effectiveness
Developing an Emotionally Intelligent Team
Expenses
List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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