Professional Training
4.8 (25 Reviews)

Excellent Account Management

STL, In London (+21 locations)
Length
1 day
Price
0 GBP excl. VAT
Next course start
8 April, 2024 (+37 start dates)
Course delivery
Classroom, Virtual Classroom
Length
1 day
Price
0 GBP excl. VAT
Next course start
8 April, 2024 (+37 start dates)
Course delivery
Classroom, Virtual Classroom
Leave your details so the provider can get in touch

Excellent Account Management

STL courses


  • By the end of the course you will be able to:
    • Identify top accounts
    • Use a proven account planning process
    • Develop and maintain multiple relationships
    • Apply strategic business goals
    • Assess barriers to success, account and individual perspective
    • Be in step with business objectives to ensure optimum performance
    • Ongoing appraisal of customer needs to ensure smooth account management

What to expect

  • Courses never cancelled .
  • Restaurant lunch .
  • Last minute rescheduling .
  • 24 month delegate support forum .
  • And more... .

Upcoming start dates

Choose between 37 start dates

8 April, 2024

  • Classroom
  • London
  • English

22 May, 2024

  • Virtual Classroom
  • Online
  • English

5 June, 2024

  • Classroom
  • London
  • English

22 July, 2024

  • Virtual Classroom
  • Online
  • English

7 August, 2024

  • Classroom
  • London
  • English

20 September, 2024

  • Virtual Classroom
  • Online
  • English

10 October, 2024

  • Classroom
  • London
  • English

20 November, 2024

  • Virtual Classroom
  • Online
  • English

9 December, 2024

  • Classroom
  • London
  • English

20 January, 2025

  • Virtual Classroom
  • Online
  • English

7 February, 2025

  • Classroom
  • London
  • English

21 March, 2025

  • Virtual Classroom
  • Online
  • English

9 April, 2025

  • Classroom
  • London
  • English

21 May, 2025

  • Virtual Classroom
  • Online
  • English

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  • Classroom
  • Aberdeen
  • English

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  • Classroom
  • Bedford
  • English

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  • Classroom
  • Belfast
  • English

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  • Classroom
  • Birmingham
  • English

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  • Classroom
  • Bristol
  • English

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  • Classroom
  • Burnley
  • English

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  • Classroom
  • Cardiff
  • English

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  • Classroom
  • Edinburgh
  • English

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  • Classroom
  • Edinburgh
  • English

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  • Classroom
  • Glasgow
  • English

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  • Classroom
  • Leeds
  • English

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  • Classroom
  • Leicester
  • English

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  • Classroom
  • Liverpool
  • English

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  • Classroom
  • London
  • English

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  • Classroom
  • Manchester
  • English

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  • Classroom
  • Newport
  • English

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  • Classroom
  • Nottingham
  • English

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  • Classroom
  • Portsmouth
  • English

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  • Classroom
  • Sheffield
  • English

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  • Classroom
  • Southampton
  • English

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  • Classroom
  • Sunderland
  • English

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  • Classroom
  • Wolverhampton
  • English

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  • Virtual Classroom
  • Online
  • English

Suitability - Who should attend?



Sales professionals already on a committed path of continuous improvement, those looking to refresh their understanding and desire to be successful or those wishing to enter a sales related role.

Training Course Content



Understand your current situation

Define your current role
Apply a SWOT analysis to accounts
In team and customer politics
Review of competitive market activity
Decision makers and processes

Setting strategic business objectives

Understand customer's ROI (return on investment) expectations
Appreciate the importance of setting personal and business objectives

Relationship management

Prioritise which account contacts to review
Managing relationships with effective communication and building rapport

Barriers to success

Interpersonal skills
Personal outlook
Time management
Influencing and negotiating
Fact finding and questioning

Key course takeaways and agreed next steps

Setting clear objectives with commitment to review and improve
Five point account review plan of action

Expenses



List price £445, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.

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Reviews by course attendees

Average rating 4.8

Based on 25 reviews.
Write a review!
5/5
Ian
09 Feb 2023

Most useful topic: Features and benefits

5/5
Rob
09 Feb 2023

Most useful topic: Being punchy with descriptions

5/5
Barney
09 Feb 2023

Great course and trainer

STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London

STL

Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...

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