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Business Analysis Practice

Course summary
3 days
Company-Specific / In-House

Course description

The BCS Business Analysis Practice course provides the fundamental skills and framework needed by effective business analysts engaged in a business change project. An integral case study allows delegates to apply best practice analysis techniques, working with others to model an organisation and identify the opportunities for business improvement. The course follows the business analyst's involvement throughout the project, right through to post-implementation benefits realisation.

Outcome / Qualification etc.

Delegates can take an optional one-hour written examination at the end of the course. Successful candidates are awarded the BCS Certificate in Business Analysis Practice.

Course Content

  • A lifecycle for business change
  • The role of the Business Analyst vs. the Systems Analyst
  • Purpose of analysing and modelling business systems

Strategic Analysis in Context
  • Environment analysis and SWOT
  • Overview of areas strategy including IS strategy
  • Critical success factors and key performance indicators
  • The Balanced Business Scorecard

Project Discipline for Business Analysis
  • Terms of reference/project initiation
  • Business and project objectives
  • Deliverables from business analysis

Understanding the Situation and Business Perspectives
  • Stakeholder analysis and investigative techniques
  • Identifying and defining business perspectives
  • Identifying and resolving conflicts

Analysing and Modelling Business Activities
  • Identifying activities and dependencies
  • Building a Business Activity Model (BAM)
  • Business events / activity indicators
  • Rules and constraints

Identifying Potential Solutions
  • Creative approaches to problem solving
  • Gap analysis
  • Defining a new business model

Identifying Requirements for the New Business Model
  • Presenting the business case and options for change
  • Cost-benefit, risk and impact analysis
  • Risk analysis and management

Accepting the Business Case
  • Testing the system for user acceptance
  • Managing the implementation of change and benefits realisation

Course Objectives

This course will enable delegates to:
  • Demonstrate an understanding of business strategy and strategic analysis techniques
  • Act as effective members of a team investigating an organisation's business systems with a view to recommending business improvements
  • Apply techniques in order to analyse and model business systems
  • Identify recommendations for business improvement
  • Assist in the production of a rigorous business case covering the development and implementation of business changes
  • Identify how business requirements may be supported by IT systems
  • Prepare for the BCS Certificate in Business Analysis Practice

Target Audience

Those who are likely to become involved in business analysis at any level, including:
  • Business Analysts and Systems Analysts
  • Business Managers
  • Developers
  • Project Managers and Team Leaders
  • Quality Assurance and Quality Control Managers


Please contact TCC via our website for a quotation for our Business Analysis Practice in-house training, we will respond to your request within 24 hours.

About provider

TCC - project management, prince2, agile and business analysis training courses

TCC Ltd provides training and consultancy services to some of the world’s leading organisations.

TCC is a leading provider of high quality training solutions and business change consultancy worldwide. Our comprehensive portfolio covers best practice approaches including Agile Project Management (AgilePM), Agile Business Analysis (AgileBA), BCS Business Analysis (ISEB), DSDM Agile Project Framework, Facilitation, ITIL Service Management,...

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Newcastle Road, Sandbach
CW11 2UE Cheshire

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