The Outsider's Perspective

The Outsider's Perspective

We believe that those who cannot do should NOT teach.

Welcome to The Outsider's Perspective page on Find Courses. This is an entrepreneur-led innovation strategy consultancy based in London. The Outsider's Perspective enables organisations to create services, improve processes, and transform customer experiences. We do this by training, coaching, and getting involved directing in projects. 

Loaay Ahmed (MDes, FRSA), strategic business therapist and founder, knows how to help C-level, directors, and managers better understand and solve business challenges. He knows how to help business owners and people managing small and medium sized businesses grow their profit, improve interactions with their customers and their customers’ perceptions of their brand. He believes that everyone benefits from an objective expert's second opinion. His unique perspective and knowhow make a big difference to your training and coaching needs. 

Loaay collaboratively works with you and your teams to set up clearer strategies, build a better brand, and design better services, all while improving the learning experiences for everyone involved. He explore challenges with transparency, which is often not possible for the directors and entrepreneurs being in the middle of it. His support comes in different ways from one-hour strategic business therapy sessions (SBTs), customer experience clinics and masterclasses (open and in-house) or co-implementation and development, just to name a few. The range of The Outsider's Perspective services, processes and methodologies is wide and the emphasis is on getting the right things done well.