Organisational Development, Corporate Training for Teams

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

In recent years, we have been lucky enough to be on our own improvement journey, working with some of the world’s most effective manufacturing organisations and leading minds in the sector. This has helped us to discover a phenomenal amount about ourselves and how we can enhance our level of service delivery, developing an armoury of fresh ideas on how we can support businesses with knowledge transfer and accountable learning.

And so, the Manufacturers Network was born. It isn’t just a management consultancy or an education provider – it’s a network of manufacturing professionals with a common goal: to be the best we can be for our customers. We don’t pretend to have all the answers. Instead, we supplement our education and on-site support programmes with knowledge sharing experiences to facilitate opportunities to learn from each other to identify solutions through self-discovery.

We’re incredibly ambitious and look forward to sharing new support services with our customers.