Professional Training Classroom training courses

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

What does it take to be a successful public speaker?

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

When it comes to negotiations, having the edge on the other side can make all the difference.

Cold calling, or telemarketing, is a tough, but rewarding role.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.