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Cover The Bases
To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.
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A 3 Step Structure for any Presentation
What does it take to be a successful public speaker?
Read moreInspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.
Read moreRead about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.
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How to Tell if Your Client’s Price Challenge is a Ploy
One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.
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