Corporate Training for Teams

Telemarketing: Using the Telephone as a Sales Tool - In-house

Length
4 hours
Price
1,291.67 GBP excl. VAT
Next course start
Enquire to book training for your organisation See details
Course delivery
In Company
Length
4 hours
Price
1,291.67 GBP excl. VAT
Next course start
Enquire to book training for your organisation See details
Course delivery
In Company
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Course description

Telemarketing: Using the Telephone as a Sales Tool:

Virtual Learning Course

Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This course will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalise each sales call.

What Will Students Learn?

  • Build trust and respect with customers and colleagues.
  • Warm up your sales approach to improve success with cold calling.
  • Identify ways to make a positive impression.
  • Identify negotiation strategies that will make you a stronger seller.
  • Create a script to maximize your efficiency on the phone.
  • Learn what to say and what to ask to create interest, handle objections, and close the sale.

What Topics are Covered?

  • Verbal communication
  • To serve and delight
  • Exceptional things about telephone sales
  • Building trust
  • Negotiation primer
  • Communication essentials
  • Developing your script
  • Pre-call planning
  • Phone tag and call backs
  • Following up and closing the sale

All courses are also available online. Contact us for more information.

Upcoming start dates

1 start date available

Enquire to book training for your organisation

  • In Company
  • Online

Outcome / Qualification etc.

At the end of the course you can download a course completion certificate.
We are an accredited CPD provider.

Why choose Churchill Square Training & Development

97% of participants found the training highly effective

Effectively trained over 16,000 people globally

More than 20 highly experienced and specialist trainers

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Churchill Square Training & Development

Churchill Square Training & Development Ltd

Churchill Square Training & Development is a leading provider of professional training and development solutions, dedicated to empowering individuals and organizations to achieve their full potential. With a focus on delivering high-quality, practical training programs, Churchill Square offers a wide...

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