Course description
Through this course, participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients.
Objections will always occur no matter the item being sold or presented.
Upcoming start dates
Suitability - Who should attend?
Entry Requirements
You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes if you are using the eLearning modules. There are no pre-requisites for this training, hence anyone can attend.
Training Course Content
- Module One: Getting Started
- Module Two: Three Main Factors
- Module Three: Seeing Objections as Opportunities
- Module Four: Getting to the Bottom
- Module Five: Finding a Point of Agreement
- Module Six: Have the Client Answer Their Own Objection
- Module Seven: Deflating Objections
- Module Eight: Unvoiced Objections
- Module Nine: The Five Steps
- Module Ten: Dos and Don’ts
- Module Eleven: Sealing the Deal
- Module Twelve: Wrapping Up
Course delivery details
Direct delivery via tutor-led training session, offering you interactive training in a small classroom setting or engaging eLearning modules. The sessions are packed with exercises and hands-on experiences, thus enabling you to translate what you have learnt in the course to the workplace and professionally.
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Lion Heart Consulting
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