Course description
Both the ARB and the RIBA have codes of conduct that set out how architects are expected to behave.
Complaints range in subject and outcomes can often turn on nuanced facts or points of procedure. However, there are some common ideas people have about professional conduct that aren’t always borne out by the reality.
Presented by Xose Lumor, former Professional Standards Manager at the RIBA, this short webinar will explore some of the common cases, misconceptions and trends about architect complaints relating to the ARB and RIBA registered architects.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Both the ARB and the RIBA have codes of conduct that set out how architects are expected to behave.
Complaints range in subject and outcomes can often turn on nuanced facts or points of procedure.
However, there are some common ideas people have about professional conduct that aren’t always borne out by the reality.
This short webinar will explore some of the common cases, misconceptions and trends about architect complaints relating to the ARB and RIBA registered architects.
What You Will Learn
This webinar will cover the following:
- Terms of engagement
- Complaints handling
- Failing to engage
- Technology cases
- Inappropriate use of social media
- Hammer to crack a walnut
- Duty to notify/self-report
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...