Course description
Influence and Persuasion – Online
Research shows that even with the best products and business practices, effective relationships are required for any business to succeed in the marketplace. It is therefore essential that we are aware how to influence and persuade effectively in a wide range of different situations. Frequently this means influencing a wide variety of people without necessarily having status or authority. This session enables participants to fully understand how to approach situations more effectively and achieve their desired outcomes whilst maintaining relationships.
Upcoming start dates
Suitability - Who should attend?
For anyone who requires the skills and techniques to achieve results through influencing
and persuading.
Training Course Content
- Differences between influencing and persuading
- When to influence and when to persuade
- The spectrum of influence
- Confident communication
- Recognising communication
- Persuasive styles
- Delivering a persuasive case
- Relationship building
- Using your power
- Questioning skills
- Assertiveness
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Leadership Pathway Programme & MPW Learning Collaboration
In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.