Course description
This programme supports those who need to engage and positively influence outcomes from other people including managing any potential conflict. This includes staff members, Team Leaders, Supervisors and Managers who would like to consistently achieve positive outcomes when coaching, facilitating, delegating and holding people accountable. It also provides the foundation for those who would like to gain a formal qualification in coaching and achieve the ilm Unit Qualification.
Programme Objectives
- Apply best practice principles of coaching.
- Recognise personality and learning styles, and how to adapt yours.
- Build rapport/empathy through effective questioning and listening skills.
- Provide and receive positive and constructive feedback.
- Recognising personal style in dealing with conflict.
- Confidently hold people accountable using the CURES technique.
Upcoming start dates
Outcome / Qualification etc.
Delegates have the option to work towards the achievement of the ilm Level 3 Unit Qualification (8600-317 - Understanding Training and Coaching in the Workplace) by submitting the relevant Coaching Assignment. The additional cost for the ilm Qualification inclusive of Registration, Marking and Certification is £259.
Why choose Palladium Training and Consultancy Limited
Over 2000 learners across a range of management levels and market sectors attend an ILM National Qualification
Our success can be measured through 98.9% of all learners who have completed their ilm Qualification.
We hold the ILM stamp of approval and hold Direct Claim Status for all ILM National Qualifications.
Reviews
Average rating 5
Trainer was clear and engaged my attention throughout the seminars. I found the varied resources very useful and easy to go back and refer to. This programme has enabled me to l...
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Palladium Training and Consultancy Limited
Palladium Training & Consultancy Ltd, an approved ILM Centre, provides a comprehensive and integrated service for those organisations who value and believe in developing their people. When you select a strategic partner, you look for a provider who will go...
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