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Advanced Customer Service for the Public Sector

PTP Training & Marketing Ltd
Course summary
Length: 1 day
Price: 390 GBP excl. VAT
Course type: Open / Scheduled
Next available date: 24/11/2017 - London
Course Dates
London
24/11/2017  
390 GBP
24/11/2017  
390 GBP
Manchester
23/01/2018  
390 GBP
23/01/2018  
390 GBP
Nottingham
01/02/2018  
390 GBP
01/02/2018  
390 GBP

Outcome / Qualification etc.


  • Understand the key elements of outstanding customer service

  • Recognise the huge role of product knowledge in advanced customer service skills and how to utilise this to your customers delight

  • How to develop an awarene

Expenses

Fee includes all course materials, delegate packs, certification and lunch

Provider: PTP Training & Marketing Ltd

PTP Training & Marketing

PTP: Practical Training for Professionals - leading provider of sales and management training in the UK

PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...


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Contact information for PTP Training & Marketing Ltd

PTP Training & Marketing Ltd



Leicester Tigers Rugby Club
Aylestone Road
LE2 7TR Leicestershire

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www.ptp.co.uk

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