Professional Training
4.7 (13 Reviews)

Body Language - The Hidden Secret of Communicating Successfully

PTP Training & Marketing Ltd, Online (+7 locations)
1 day
1 day
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Course description

Body Language - The Hidden Secret of Communicating Successfully

Why is it that some people seem able to consistently communicate better than others? Research has shown that it is because excellent communicators know how to use and interpret their own and other people's non-verbal cues - i.e. body language, gestures, facial expression and tones of voice. Every time we talk, the body supplements our words with dozens of non-verbal elements. Most people do not realise just how much they use this unspoken language every time they communicate. Psychologists agree that well over 70% of communication occurs non-verbally. Excellent communicators know this and enhance their abilities by using this hidden language of communication success. This workshop covers those non-verbal elements you need to boost your communication success.

This workshop covers those non-verbal elements you need to boost your communication success.

This Body Language - The Hidden Secret of Communicating Successfully training course is available throughout the UK.

CPD Value 5.5 Hours

Outcome / Qualification etc.

  • Ways to understand other peoples body language
  • How to use body language positively to improve communication
  • Techniques to quickly build rapport
  • Understand the Four Behavioural Styles to be able to tailor your communication

Training Course Content

  • 09:30 - 10:00 Welcome, introductions, objectives
  • 10:00 - 10:45 What is NVC & why is it important?
    • Positive & negative body language
    • Positive & negative vocals
  • 10:45 - 11:00 Coffee break
  • 11:00 - 12:00 The 4 Social Styles & questionnaire
    • Social Styles strengths & weaknesses
    • Interaction & dynamics of the 4 Styles
  • 12:00 - 12:30 The value of relaxation in NVC
    • How to relax quickly at work
  • 12:30 - 13:30 Lunch
  • 13:30 - 15:00 Creating rapport verbally & non-verbally
    • Building rapport through language
    • The 3 Representational Systems & questionnaire
    • Using body language to build rapport
  • 15:00 - 15:15 Coffee break
  • 15:15 - 16:00 Understanding other peoples body language
    • Using body language at work
  • 16:00 - 16:30 Questions & summary

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Average rating 4.7

Based on 13 reviews.
Reviews are published according to our review policy.
Write a review!
Frank Chart, HMRC
19 Dec 2015

Very impressed with Ken's knowledge and delivery.

Mark Challis-Bailey, Capita
29 Nov 2015

Really enjoyed the practical exercises

Kay Harrendence, Vattenfall
27 Jul 2015

Very good course.


Fee includes all course materials, Participant packs, certification and lunch

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PTP Training & Marketing Ltd
PTP House
102 Brook Street
LE12 6TU Wymeswold Leicestershire

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