Course description
Managing Appraisals
When performance is measured and reported the rate of performance improvement accelerates.
This course enables appraisers at all levels of an organisation to recognise the importance and benefits of an appraisal system and develop appropriate appraisal techniques.
The course revisits the purposes of appraisals, the intended outcomes and the issues of performance. You have the opportunity to put the practice of appraisal interviewing into effect throughout the day. It concentrates on building your confidence in undertaking a successful appraisal programme. It looks at pre-appraisal issues as well as the follow-up requirements.
Attitudes and behaviours are discussed as well as understanding how to overcome appraisal concerns. The structure of an appraisal interview is covered along with questioning and listening skills and target setting.
This Managing Appraisals course is available throughout the UK.
CPD Value 5.5 Hours
Outcome / Qualification etc.
- A greater confidence in handling appraisals
- An understanding of the purpose and benefits of appraisals
- The development of practical skills in successful appraisal handling
- The ability to structure an appraisal process and the interview
- The ability to deal with behavioural issues
- The development of a workable action plan for implementation back in the office
Training Course Content
- 09:30 Coffee & Course Objectives
- 10:00 - 10:45 Purpose of Appraisals (The key reasons for appraisals; the link with performance and development of staff; objective setting and measurement.)
- 10:45 - 11:15 Benefits of Appraisals (Benefits to the organisation, the team, the MANAGER and the INDIVIDUAL)
- 11:15 - 11:30 Coffee break
- 11:30 - 12:30 Appraisal Role Plays (The importance of preparation; Setting the right tone; dealing with performance; evidence for assessments)
- 12:30 - 13:30 Lunch Break
- 13:30 - 14:15 Listening Skills and Questioning Skills (Getting the balance right; open and perceptive questioning; importance of feedback; working to a plan)
- 14:15 - 15:45 Appraisal Role plays (coffee at 15:15) (Building techniques; the staff development plans; revising objectives)
- 15:45 - 16:30 Understanding the Overall Process: Action Planning (Putting the process and activities together; where do my priorities lie, where from here)
- 16:30 Summary & Action Plans Agreed
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Reviews
Average rating 4.8
A great thought-provoking day.
Brilliant session, excellent facilitator, fun and engaging.
Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...
It was good and well presented, right speed.