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Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Agile Economics for Better Customer Experience & Faster Business Value Realization
IIL Europe
With disruptive technology advances, software assets play an increasingly important role in creating a competitive advantage for organizations. In order...
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Professional Training
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From 10 USD
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Online
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Self-Paced Online
Agile Economics for Better Customer Experience & Faster Business Value Realization
IIL Europe
With disruptive technology advances, software assets play an increasingly important role in creating a competitive advantage for organizations. In order...
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Professional Training
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From 10 USD
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Online
-
Self-Paced Online
Hospitality - Service, Napkin Folding
First Response Training & Consultancy Services Ltd
This eLearning course is focused on teaching the basic skills and knowledge needed to create different napkin folds in hospitality. ...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Service, Boxing a Table
First Response Training & Consultancy Services Ltd
This eLearning course teaches the technique of boxing a table, which is used to create a professional finish to buffet...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
4.7
(7)
PTP Training & Marketing Ltd
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Certified Receptionist
Academy Online UK
Do you want to become the best receptionist on the market, or are you already one but want to fine-tune...
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Professional Training
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8 weeks
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From 770 GBP
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Online
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Self-Paced Online
Define Your Total Experience Strategy Connecting Your Employee and Customer Experience
Action and Theory
The "Define Your Total Experience Strategy" workshop is a 2-4 day immersive program designed to help leaders connect their employee...
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Corporate Training for Teams
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Worldwide
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In Company
Restaurant Service & Management Diploma Training Course
Learning247
The restaurant managent diploma is a comprehensive online course to provide you with everything you need to know to become...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
Handling Difficult Situations
4.9
(12)
Chart Learning Solutions
When a service problem occurs, it’s also likely to create an upset or irate customer, further compounding an already sticky...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
-
Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
How to Answer the Telephone Professionally
Live and Learn Consultancy
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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In Company, Virtual Classroom
Dealing with Difficult People
4.8
(17)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Call Centre Management Training Course - Tailored Course
Rcademy
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Call Centre Management Training Course
Rcademy
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
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Professional Training
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5 days
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From 1,175 GBP
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Multiple (7)
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Classroom, Virtual Classroom
Consumer Rights Awareness
Online Courses Learning
It is safe to say that you are mindful of your customer rights? By remaining insightful with your purchaser rights,...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
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First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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