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Frequently asked questions

  • OD (Organisational Development) training is a process of improving organisational performance through a range of interventions, including training and development programmes, process improvements, and cultural change initiatives.

  • OD training can help organisations to adapt to changes in their environment, improve their performance and productivity, enhance employee engagement and satisfaction, and foster a positive organisational culture.

  • There are many types of OD courses available in the UK, including leadership development, change management, team building, communication skills, conflict resolution, and cultural sensitivity training.

  • OD courses can be delivered in a variety of ways, including classroom training, online courses, coaching and mentoring, workshops, and conferences. The delivery method will depend on the type of training and the needs of the organisation.

  • Choosing the right OD training for your organisation requires a careful assessment of your needs and goals, as well as the capabilities and limitations of your organisation. Look for training providers with a proven track record of delivering effective OD interventions and consult with them to identify the right training solution for your organisation.

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Case Study
Salisbury Group boosts service e...

Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.

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Training & Qualifications in FM
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