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Client Care & Professional Standards
BPP Professional Education
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Professional Training
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2 days
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From 362 GBP
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Multiple (5)
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Self-Paced Online, Classroom
NCFE Level 2 Diploma for Customer Service Practitioners
City and Islington College
What does this qualification cover? This qualification is designed to provide learners with the knowledge, skills and understanding to work...
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Vocational & College Courses
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London
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Classroom
Pricing: Using Data to Improve Pricing Performance
GetSmarter
A pricing strategy, developed with guidance from MIT Sloan School of Management faculty, that helps you understand the value customers...
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Vocational & College Courses
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6 weeks
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Online
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Self-Paced Online
Investor Pitch Training – Tailored In-House Coaching
5.0
(4)
Benjamin Ball Associates Ltd
Why UK Businesses Choose Us For Pitch Coaching 15 Years of Award-Winning Pitch Coaching: Trusted by public and private companies,...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
NCFE Level 2 Diploma for Customer Service Practitioners
West London College
What does this qualification cover? This qualification is designed to provide learners with the knowledge, skills and understanding to work...
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Vocational & College Courses
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London
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Classroom
Customer Service (NVQ/blended)
Ixion Holdings Ltd
Understand different types of customer Understand the value of customers and their loyalty Understand customer service Understand how legal and...
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Professional Training
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9 months
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Online
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Self-Paced Online
Level 2 Certificate in Customer Service Free Course
Strive Training
You’ll develop essential knowledge of how to carry out customer service related tasks such as how to manage information and...
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Professional Training
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From 0 GBP
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Online
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Self-Paced Online
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Funding available
NCFE Level 2 Certificate in Principles of Customer Service
New City College
This qualification is suitable for learners aged 16 and above.This qualification provides the underpinning knowledge required by employees to work...
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Vocational & College Courses
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London
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Classroom
NCFE Level 2 Certificate in Principles of Customer Service
West London College
This qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to...
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Vocational & College Courses
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London
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Classroom
NCFE Level 2 Certificate in Principles of Customer Service
Westminster Kingsway College
This qualification is suitable for learners aged 16 and above. This qualification provides the underpinning knowledge required by employees to...
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Vocational & College Courses
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London
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Classroom
Level 2 Customer Service
Fizz Training Academy
Whether used as part of the training for a level 2 customer service qualification or as a stand-alone training course...
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Professional Training
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From 21 GBP
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Online
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Self-Paced Online
Early Years – Level 2 in Safeguarding and Customer Service
PET-Xi Training Limited
In partnership with Serco we are delighted to offer FREE Level 2 accredited qualifications to childcare settings. Customer Service -...
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Professional Training
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4 days
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From 0 GBP
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Multiple (4)
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Classroom
Customer Service
Fizz Training Academy
Whether used as part of the training for a level 2 customer service qualification or as a stand-alone training course...
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Professional Training
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1 hour
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From 22 GBP
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Online
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Self-Paced Online
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Beginner level
NCFE Level 2 Diploma for Customer Service Practitioners
City of Westminster College
What does this qualification cover? This qualification is designed to provide learners with the knowledge, skills and understanding to work...
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Vocational & College Courses
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London
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Classroom
Entrepreneurship 102: What Can You Do for Your Client?
edX
Don't focus on what your customers can do for you - focus on what you can do for your customers....
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Professional Training
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6 weeks
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Online
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Self-Paced Online
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Beginner level
Entrepreneurship 101: Who is Your Customer?
edX
What separates an idea from a business? A paying customer. And this is where we want to take you in...
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Professional Training
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10 weeks
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Online
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Self-Paced Online
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Beginner level
Entrepreneurship 102: What Can You Do For Your Customer?
edX
Successful entrepreneurship ultimately comes down to three questions: Are you solving a real problem? Do you have a superior solution?...
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Professional Training
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10 weeks
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Online
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Self-Paced Online
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Beginner level
Calming Upset Customers
Infero Training Ltd
When a customer is upset with your company, you are presented with the ultimate opportunity. You can “become the company,”...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Complaints and the Consumer Duty (Public Course)
5.0
(3)
Corporate Training Partnerships
With the Consumer Duty in place from August, October seems a good time to reflect (in a safe space) at...
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Professional Training
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3 hours
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From 445 GBP
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Multiple (2)
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Virtual Classroom, In Company
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
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