Course description
Whether you are pitching big deals to clients or just hoping to resolve some workplace conflicts, this course will help you pick up skills and strategies to reach the desired outcome.
Reaching an agreement is even harder when you can’t physically look someone in the eyes at the start of the conversation in a virtual setting but with a few simple concepts you can find those elusive win-wins faster and more often. This session will look at how the best negotiators use active listening empathy, patience, curiosity, communication and persistence to steer their way through different interests to find common ground.
Upcoming start dates
Suitability - Who should attend?
The course is tailored for professionals aiming to become more influential, persuasive, and impactful in bargaining and negotiation.
This course is a valuable opportunity for professionals at various levels, spanning different industries and business functions, including sales professionals, fundraising staff, purchasing professionals, project managers, directors, senior managers, department heads, team leaders, customer service staff and those responsible for purchasing activities within their organizations.
Outcome / Qualification etc.
- Understand the perceived and measured value in negotiations.
- Learn to plan negotiations effectively
- Modify your communication style for maximum advantage
- Understand the preferred negotiation styles across cultures
- Acquire the ability to close negotiations effectively
Training Course Content
Lesson 1: Fundamentals of Negotiation
Lesson 2: Negotiation Skills Self-Assessment
Lesson 3: Common Negotiation Strategies
Lesson 4: Creativity and Emotions in Negotiation
Lesson 5: Influence of Culture in Negotiation
Lesson 6: Action Planning
Course delivery details
Our flexible course delivery options cater to diverse client requirements, ensuring a tailored and impactful experience. Choose from:
- Instructor-Led Classroom Sessions: Engage in hands-on activities and group-paced learning for an immersive experience.
- Live Online Webinars: Access our fully online learning with guaranteed small groups, one-to-one coaching, and flexible study options.
- On-Demand Self-Study: Opt for our 'Light' and premium 'Turbo' options, allowing you to work at your own pace around commitments.
- Tailored In-House Training: Bring the course to your organization's doorstep, available both within the UK and internationally.
Whichever option you choose, our course is designed to provide you with the confidence, skills, and credibility to accelerate your career. Apply your learning directly in the workplace and expand your network in people management, HR, or Learning and Development.
Reviews
Average rating 4.8
It's very useful, simple to understand, and fits my needs. Very strongly suggested!
This class was great. I liked it a lot because it was easy to understand and take notes on.
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Crossroads Global Private Limited
Crossroads Global helps global organisations build intercultural intelligence, enhance team effectiveness, trust, and connections. We have designed and delivered bespoke solutions such as leadership programmes to leverage distance and diversity, training modules for productive remote working and cultural awareness workshops...
good content that is very helpful.