Course participant reviews for Hamilton Mercer
Average rating 4.8
The course is very useful, and I really enjoy the training. The trainer delivered it in simplest way with good examples.
I found the course content was very well laid out and explained clearly by Lisa. I have picked up a few useful tools that will hopefully help me mange my time better and delegat...
Claire was a great presenter, engaging with all the learners in the group, being personable and relatable. The content structure was clear, concise and communicated well. The br...
Very useful and informative. Well delivered at an appropriate level. Highly recommend
Really enjoyed this course, the content was relevant and meaningful for the whole dental team, not just our Front of House/Reception Team. Together we can aim to deliver a more ...
A very useful day. This course covered lots of different aspects and helped us understand better communication with patients.
The course was very informative. Tailored well to our practice, and the little group discussions were very useful and a good way to discover things we do and areas in which we c...
The style of delivery was very much to my liking with the presenter having a wealth of knowledge and experience on the subject matter. The content was an eye opener with a refre...
The course was excellent and Mike was a great trainer.
I have to admit I was apprehensive about going to this course as I thought it would just be another " box ticking exercise " but I was pleasantly surprised + it was really good....
Course content was really well tailored to Breedon's business. The trainer was really good at engaging people. Everyone, not just me, had a really positive experience.
I really enjoyed this course, and I will be the techniques. Well delivered as usual.
Informative course with great participant collaboration and the right delivery by the facilitator
Ann Marie was fantastic and keeps everyone engaged by just being herself. I learnt a lot from the courses and techniques I will now use in my day to day role.
Fabulous session once again, thank you!
I love that the course was really engaging and not just someone throwing words at you. The use of using realistic scenarios really helped and having a range of people within the...
I think Steve did a great job in providing a very practical session which was pitched at the right level. Admittedly there were aspects covered that we were already conversant w...
Thanks so much for your very valuable training, I feel much better prepared.
Steve delivered the course brilliantly.
The delivery was brilliant, kept us engaged and it felt very thorough.
Steve was an engaging trainer and I enjoyed working with him. It was also reassuring that I am doing things already which were in line with your course content. Overall it was a...
Steve was an excellent trainer with a relaxed and personal delivery style.
Really enjoyed the course and the way Steve delivered it, great guy! The content was helpful and engaging, especially enjoyed the discussion around language and the delivery of ...
Amazing course; content and trainer were first class - would highly recommend.
The course content was very informative and interesting to me. We may all know how to talk to and answer customers. However, it gave me a good opportunity to think about how our...