Course participant reviews for Hamilton Mercer

Average rating 4.8

Based on 1594 reviews.
Reviews are published according to our review policy.
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5/5
Telehouse
31 Oct 2022
The course content was very informative and interesting to me.

The course content was very informative and interesting to me. We may all know how to talk to and answer customers. However, it gave me a good opportunity to think about how our...

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5/5
Telehouse, IT Support
31 Oct 2022
The course is very useful

The course is very useful, and I really enjoy the training. The trainer delivered it in simplest way with good examples.

5/5
Headlam Plc, Sales Office Manager
13 Oct 2022
I found the course content was very well laid out and explained clearly by Lisa

I found the course content was very well laid out and explained clearly by Lisa. I have picked up a few useful tools that will hopefully help me mange my time better and delegat...

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5/5
Headlam Plc, Sales Office Manager
13 Oct 2022
Claire was a great presenter, engaging with all the learners in the group, being personable and relatable.

Claire was a great presenter, engaging with all the learners in the group, being personable and relatable. The content structure was clear, concise and communicated well. The br...

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5/5
Kirkgate Dental Surgery, Dentist
07 Oct 2022
Very useful and informative.

Very useful and informative. Well delivered at an appropriate level. Highly recommend

5/5
Kirkgate Dental Surgery, Practice Manager
07 Oct 2022
Tracey's delivery style was excellent.

Really enjoyed this course, the content was relevant and meaningful for the whole dental team, not just our Front of House/Reception Team. Together we can aim to deliver a more ...

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5/5
Kirkgate Dental Surgery
07 Oct 2022
A very useful day.

A very useful day. This course covered lots of different aspects and helped us understand better communication with patients.

5/5
Kirkgate Dental Surgery, Dental Nurse
07 Oct 2022
The course was very informative

The course was very informative. Tailored well to our practice, and the little group discussions were very useful and a good way to discover things we do and areas in which we c...

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5/5
Breedon Group, Commercial Manager
07 Oct 2022
The style of delivery was very much to my liking with the presenter having a wealth of knowledge and experience on the subject matter.

The style of delivery was very much to my liking with the presenter having a wealth of knowledge and experience on the subject matter. The content was an eye opener with a refre...

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5/5
Breedon Group, Area Manager
07 Oct 2022
The course was excellent

The course was excellent and Mike was a great trainer.

5/5
Breedon Group, Sales Administrator
07 Oct 2022
Big shout to Mike he was tremendous , very entertaining + put things across in simple form.

I have to admit I was apprehensive about going to this course as I thought it would just be another " box ticking exercise " but I was pleasantly surprised + it was really good....

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5/5
Breedon Group
07 Oct 2022
The trainer was really good at engaging people.

Course content was really well tailored to Breedon's business. The trainer was really good at engaging people. Everyone, not just me, had a really positive experience.

5/5
Sage Housing
06 Oct 2022
I really enjoyed this course

I really enjoyed this course, and I will be the techniques. Well delivered as usual.

5/5
Sage Housing, Customer Service Coordinator
06 Oct 2022
Informative course with great participant collaboration

Informative course with great participant collaboration and the right delivery by the facilitator

5/5
Sage Housing, Lettings Officer
06 Oct 2022
Ann Marie was fantastic and keeps everyone engaged by just being herself.

Ann Marie was fantastic and keeps everyone engaged by just being herself. I learnt a lot from the courses and techniques I will now use in my day to day role.

5/5
Sage Housing, Service Quality Manager
06 Oct 2022
Fabulous session

Fabulous session once again, thank you!

5/5
Sage Housing
06 Oct 2022
I love that the course was really engaging

I love that the course was really engaging and not just someone throwing words at you. The use of using realistic scenarios really helped and having a range of people within the...

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5/5
ASDAN, Head of Relationship Management
06 Oct 2022
I think Steve did a great job in providing a very practical session

I think Steve did a great job in providing a very practical session which was pitched at the right level. Admittedly there were aspects covered that we were already conversant w...

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5/5
ASDAN, Regional Relationship Manager
06 Oct 2022
Thanks so much for your very valuable training

Thanks so much for your very valuable training, I feel much better prepared.

5/5
ASDAN, Centre Support Officer
06 Oct 2022
Steve delivered the course brilliantly.

Steve delivered the course brilliantly.

5/5
ASDAN, Finance Manager
06 Oct 2022
The delivery was brilliant, kept us engaged and it felt very thorough.

The delivery was brilliant, kept us engaged and it felt very thorough.

5/5
ASDAN, International & Customised Relationship Manager
06 Oct 2022
Steve was an engaging trainer

Steve was an engaging trainer and I enjoyed working with him. It was also reassuring that I am doing things already which were in line with your course content. Overall it was a...

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5/5
ASDAN, International & Regional Relationship Manager
06 Oct 2022
Steve was an excellent trainer

Steve was an excellent trainer with a relaxed and personal delivery style.

5/5
Cybersmart, Level 1 Support Agent
06 Oct 2022
The content was helpful and engaging

Really enjoyed the course and the way Steve delivered it, great guy! The content was helpful and engaging, especially enjoyed the discussion around language and the delivery of ...

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5/5
Cybersmart, Head of Customer Experience
06 Oct 2022
Amazing course

Amazing course; content and trainer were first class - would highly recommend.

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