Course description
Together, policies and procedures provide a roadmap for day-to-day operations. They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.
Effective procedures are crucial for organisations to perform consistently and safely. Organisations commonly rely on procedures as a way of controlling of work: they can only achieve this if they are well designed and people follow them. This Five- day course aims to help delegates develop effective procedures, or assess and improve existing ones, and achieve compliance with them.
Essentials of Work Processes and Procedures training course has been specially designed for all participants for designing , creating, managing, controlling, executing, and monitoring work processes and procedures and other related management system.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
Essentials of Work Processes and Procedures Training Course is ideal for:
- Managers, supervisors and employees who are involved in the design or managing of procedures as well as end users.
Outcome / Qualification etc.
By the end of the Essentials of Work Processes and Procedures training Course you will be able to:
- Understanding all the necessary skills regarding work processes and procedures
- Understanding the approaches to the documentation structures of management system
- How to achieve simplicity and clarity
- Writing documents
- Simplifying the procedures
Training Course Content
Day 1
Introduction to the Procedures Needed in Business
- Basics of management systems
- Duties of all organizations
- Importance of comprehensive documentation and writing policies
- Understanding the policies, purposes and contents
Day 2
Creation of Procedures
- Understanding the designing of the procedures
- Preparation of the documents for management systems
- Understanding the purpose and contents of the procedure documents
- Learning to write clear and concise procedures
Day 3
Standards of the Documentations
- Understanding the importance of the code ISO9001
- Learning to write work purposes and contents
- How to apply the Plain English standards
- Purposes of the forms , tags and labels
- Importance of records
Day 4
Using Flowcharts and Process Maps
- Interpretation of flowcharts and its use
- Problems related to texts and solving it using Flowcharts
- Understanding the flowchart symbols and process maps
- How to analyse and simplify procedures and other value added maps
Day 5
Development and Integrity of the Planning System
- How to plan the development of a management system
- Learning the format of the writing procedures
- Understanding the life cycle documentation and how to review points
- Review of the management system and importance of auditing
- Discussion of the case studies
- Review of the course and “Question and Answer” session
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...