Course description
Complex work processes slow productivity and increase the potential for mistakes. By simplifying the procedures in your company, you make more efficient use of time, which in turn saves the company money. While specific work processes vary, the process of streamlining how you do work is adaptable to various industries and situations.
This practical and highly engaging training course will prepare all participants to design, develop, manage, control, implement, simplify and monitor Work Processes and Procedures and other associated Management System documents such as work instructions, forms, labels, and tags.
The training course will especially focus on simplifying procedures in order to ensure full understanding by all and will provide the participants with international best practices which will help them understand the causes of complexity and identify Locations for improvement by focusing on eliminating waste, simplifying procedures, and standardizing and automating opportunities.
Participants in this practical course will also learn to use tools to map and diagram processes and procedures revealing issues and opportunities for improvement.
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
This course ideal for :
- All staff involved in writing procedures or other work process related documents
- Those directly managing work processes and procedures
- Administration and Secretarial Professionals
- Those involved in auditing work procedures/documentation
- All Documentation and Quality Professionals
Outcome / Qualification etc.
By the end of this training course, participants will be able to:
- Detailed understanding and experience of work process simplification
- The skill and confidence to play a significant role in simplifying the processes and procedures across the organisation, thereby increasing opportunities for career growth and progression
- The necessary perspective and experience to audit current processes within the organisation and simplify them for future convenience
- The ability and capability to train and mentor other professionals to adopt a simplified thought process when framing procedures and guidelines
- The adequate skill, experience and confidence to contribute to better communication, transparency and accountability across stakeholders
- The required capabilities to increase the overall efficiency and productivity of the organisation, thereby contributing to organisational growth
- Identify who needs to be involved in the process
- identify the impact of complex policies and procedures in organizations
- Examine the use of flow charts and work flow techniques
- Compare various tools for simplification and mapping
- Write clearly and simply
- Analyse process flowcharts to simplify the procedures
Training Course Content
Day 1
The Simplification Resolution
- Alignment of the Simplification Resolve with Corporate Objectives
- Opportunities to Simplify the Whole Organization
- Building a Simplification Project team
- Simplification Project Approaches for the Organization
- Review of the Simplification Action Plan
- What’s Next? The Sustainability Resolution for Simplification
Day 2
Designing and Developing a Simplified Process
- The Structure of Work and Exploring Workflow
- The Fundamentals of Effective Procedures
- The Key Stages of Work Simplification
- Redefining Optimal Productivity
- Design Thinking and Simplification
- Removing Complexity via Simple and Concise Procedures
Day 3
Developing Documentation and Automation
- The Management and Control of Documents
- Developing and Writing Work Instructions
- Publishing and Ease of Access of Documentation
- Benefits of Work Place Visuals
- The Opportunities for Technology and Automation
- Simplification of Electronic Forms
Day 4
Analyzing and Simplifying Procedures
- Diagnosing Problems and Solutions Using Workflow Analysis
- Benefits of Connected Systems and Platforms
- The Use of Different Flowcharts in Simplification Initiatives
Day 5
- Flowchart Elements
- Dynamic Technological and Design Innovations in Simplifications
- Continuous Improvement and Process Simplification Opportunities
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London Premier Centre
London Premier Centre is a UK leading training provider based in London and specialises in international short courses. Our inspiring, comprehensive portfolio of more than 400 professional development courses and seminars covers a wide range of professions from Administration, Leadership,...