Course description
Few of us relish the thought of wading into a conflict situation but it doesn't always have to be a negative thing. By managing your response you can resolve a potentially difficult situation into something which benefits everyone.
This webinar will explore what we mean by conflict, looking for the positives and recognising your own natural responses.
Highly regarded presenter Beth Pipe will discuss what conflict is, the positives and negatives, the main causes, understanding the true cost of conflict, breaking the cycle, understanding different perspectives, and using your natural style to best effect. Beth is a Fellow of the Chartered Institute of Personnel and Development who has spent over 20 years specialising in Learning and Development. Be sure to tune in for her invaluable guidance on this subject.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
Few, if any, of us relish the thought of wading into a conflict situation and most of us will do what we can to avoid such situations - however, sometimes it's impossible to avoid.
But conflict doesn't always have to be a negative thing. By managing your response you can resolve a potentially difficult situation into something which benefits everyone.
This webinar will explore what we mean by conflict, look for the positives and recognise your own natural responses.
What You Will Learn
This webinar will cover the following:
- What is conflict?
- The positives and negatives of conflict
- What are the main causes of conflict?
- Understanding the true cost of conflict
- Breaking the cycle of conflict
- Understanding different perspectives
- Using your natural style to best effect
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...