Course description
There has been a significant increase in claims brought by and against employees resulting from conflicts in the workplace. This has been partly due to the waiving of fees for bringing claims, and a culture of people speaking up for their rights, as shown by the #metoo phenomenon.
This handy 1 hour introduction considers mediation in the workplace and will give tips on how to navigate this complex arena where emotions may run high, and how to have those difficult conversations. Presented by experienced mediator Rebecca Attree, the topics discussed will include which conflicts are suitable for mediation, whether an internal HR professional can mediate internal disputes, confidentiality, how the process works, whether lawyers should be involved, GDPR, privilege and ‘without prejudice’ rules, and much more.
Upcoming start dates
Outcome / Qualification etc.
Training Course Content
Introduction
There has been a significant increase in the last two years in claims brought by and against employees resulting from conflicts in the workplace. This has been partly due to the waiving of fees for bringing claims, and a culture of people speaking up for their rights, as shown for example by the #metoo phenomenon.
Dealing with workplace conflicts often involves sensitive issues and excellent communication and mediation skills are necessary to facilitate a satisfactory outcome.
The webinar considers mediation in the workplace and will give tips on how to navigate this complex arena where emotions may run high, and how to have those difficult conversations.
What You Will Learn
This webinar will cover the following:
- Which conflicts at work are suitable for mediation?
- When is mediation not appropriate?
- Can an internal HR professional mediate internal disputes?
- How does confidentiality work in theory and in practice?
- How can you and participants prepare for workplace mediation?
- How does the process work?
- How does workplace mediation fit into the more formal management procedures?
- Should lawyers be involved?
- Can a mediation settlement agreement effectively be a ‘gagging order’?
- How do GDPR, privilege and ‘without prejudice’ rules apply to workplace mediation?
- How does a workplace mediation scheme work and what are its benefits?
Expenses
MBL Seminars Limited
MBL is a leading learning and development provider for professional service firms. Over the past 18 years, more than 198,000 people across 23,000 different organisations spanning 81 countries, have chosen us to deliver their training. With over 800 expert speakers...