Corporate Training for Teams
5.0 (1 Reviews)

Assertiveness at Work

MPW Learning, Online (+1 locations)
2 days
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Course delivery
In Company
2 days
Next course start
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Course delivery
In Company
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Course description

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Assertiveness at Work-- 2-Day In House Leadership Development Training Course with MPW Learning

This highly practical two-day training course is designed to provide professionals with the assertiveness and negotiation skills required to become influential and convincing in the business environment.

Effective interpersonal communication is essential to success in any business environment. With appropriate skills in conflict resolution and negotiation, one can assertively find common ground within even the most explosive situation.

Throughout this 2-day course, teams will have the opportunity to practice the tools and techniques of assertiveness and conflict handling using practical exercises, so that they are able to achieve the best results in every interpersonal transaction.

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  • In Company
  • United Kingdom
  • English

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  • In Company
  • Online

Suitability - Who should attend?

This training programme delivered by MPW Learning is suitable for all professionals and teams who wish to improve assertiveness at work for improved communication and conflict resolution.

Training Course Content

This professional training in Assertiveness at Work is designed to cover the following units:

  • What is assertiveness?
  • Assertiveness vs. aggressive and passive behaviour.
  • How to influence effectively.
  • What are my rights?
  • How to say no.
  • Types of assertiveness.
  • Giving effective feedback.
  • Conflict model.
  • Typical conflict behaviours.

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Average rating 5

Based on 1 reviews.
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04 Mar 2013

I attended your Assertiveness at Work course and I wanted to say thank you very much. Since attending the course I feel so much more confident and am now much more assertive tow...

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MPW Learning delivers this training course in house throughout the UK. The course can also be customised to meet the training needs of your team. Enquire for more information. 

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In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.