Pitman Training Group

Help save wasted hours & make your mark in the office!
A core role in any office admin, secretarial or PA job is supporting your team, aiding productivity and efficiency in an otherwise manic world! Time is precious and meetings can often be a thorn in our side. Thousands of hours are wasted in the British workforce through ‘having meetings’ – but when used properly, productively and proficiently they can be very valuable forms of communication.

Lesson One

What minutes are, the cycle of a meeting, different types of meeting, the purposes and benefits of meetings, the roles of chair, attendee and minute taker, the tasks that a minute Successful Meetings and Minutes taker might undertake before the meeting, notice of the meeting, arranging the venue and refreshments, preparing the agenda,
dealing with documents that may be needed for a meeting, distributing the agenda, last minute preparations.

Lesson Two

Definition of the role of the minute taker, preparation for the start of the meeting, the four steps of listening, skills to speed up your note taking, what to note down in a meeting, the importance of the liaison between minute taker and chair,
confidence, assertiveness.

Lesson Three

Grammar, spelling, punctuation, vocabulary, how to use reported speech, word processing skills, proofreading, typing up the minutes, distributing the minutes.

This workshop is designed to provide new managers with a range of tools and techniques that enable them to effectively communicate, delegate, motivate and inspire their teams. We will address how to overcome negative attitudes and behaviours in order to create a positive work environment and high performing teams.

Workshops are delivered by an experienced business leader who excels at getting the best from the people they work with. You will learn in a small group of like-minded professionals to maximise interaction during the workshop and the practical nature
of your learning.

Workshop Content

Throughout the course of nine practical activities we will develop your skills in the following areas:
• Learning to listen properly
• How to delegate and understanding effective delegation techniques
• An introduction to induction and the training of new staff
• Getting the results you know your team are capable of
• How to motivate
• Dealing with negative attitudes
• To build a positive environment
• Understanding and developing leadership skills
• How to give and take criticism

Join us for an exciting in-person event at Pitman Training's Open Day in Central London!

Discover the world of opportunities that await you. Whether you're looking to enhance your career prospects, gain new skills, or explore a different field, this event is perfect for you.

At Pitman Training, we believe in providing high-quality training and support to help individuals achieve their goals. Our Open Day offers a unique chance to meet our experienced trainers, get a glimpse of our state-of-the-art facilities, and learn more about our wide range of courses. Whether you're interested in IT, business, finance, or administration, we have something for everyone.

During the event, you'll have the opportunity to ask questions, participate in interactive demonstrations, and even try out some of our training materials. Our friendly team will be on hand to guide you through the various options and help you find the perfect course to suit your needs.

Join us for an exciting Open Day at our Chelmsford centre. Whether you're looking to enhance your skills, change careers, or simply explore new opportunities, this event is perfect for you!

At our Moulsham Street Centre, you'll have the chance to meet our friendly team, who will be on hand to answer any questions you may have. Discover our range of flexible training courses designed to meet the demands of today's job market.

During the Open Day, you can explore our state-of-the-art facilities and get a taste of what it's like to study with us. Experience our interactive learning resources and see how our expert trainers can support your educational journey.

Whether you're interested in improving your IT skills, gaining a professional qualification, or boosting your career prospects, our Open Day is the perfect opportunity to find out more. Don't miss this chance to take the next step towards your goals!

We look forward to welcoming you to our Open Day in Chelmsford!