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Customer Care
4.7
(11)
PTP Training & Marketing Ltd
This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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Virtual Classroom, In Company
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service Practitioner Apprenticeship Level 2 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Apprenticeship training for companies
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12 months
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From 3,500 GBP
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Multiple (2)
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In Company, Self-Paced Online
Customer Service Specialist Apprenticeship Level 3 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Apprenticeship training for companies
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12 months
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From 4,000 GBP
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Multiple (2)
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In Company, Self-Paced Online
Customer Complaint Handling
STL
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Virtual Classroom, Classroom
Know Your Customer
PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service and Public Relations Advanced Training
London Premier Centre
The Fundamentals of Customer Profiling Techniques and Procedures The voice of the organization to the public, customer service representatives and...
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Professional Training
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10 days
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From 7,650 GBP
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Multiple (8)
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Classroom
Customer Service Skills
Cosensa Learning and Development
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Professional Training
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1 day
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From 295 GBP
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Multiple (16)
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Virtual Classroom, Classroom
Customer Service Course - One Day
5.0
(3)
Impact Factory
THIS COURSE IS ONLY AVAILABLE AS ONE-TO-ONE SKILLS TRAINING. Build your confidence and create positive customer experiences, manage customer expectations, handle...
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Professional Training
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1 day
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From 550 GBP
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London
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Classroom, In Company
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Customer Excellence for Finance Staff
5.0
(4)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
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This course results in CPD hours
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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Corporate Training for Teams
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1 day
-
Multiple (2)
-
In Company, Virtual Classroom
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This course results in CPD hours
Through the Customers' Eyes
PTP Training & Marketing Ltd
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
-
Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
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This course results in CPD hours
Excellence in Customer Care
Oakley Services UK Limited
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
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Corporate Training for Teams
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2 days
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From 299 GBP
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Multiple (2)
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In Company
Delivering Customer Satisfaction Assertively
STL
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
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Corporate Training for Teams
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8 hours
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Multiple (4)
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In Company
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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